Company Profile
Melaleuca is a feel-good lifestyle brand that is committed to changing lives through innovative consumer products that help people live more vibrant, healthier and happier lives. We are a member’s only shopping club that allows our global members the opportunity to shop factory direct via ecommerce and catalog shopping. This innovate approach has helped us celebrate 35 record setting years! Our annual revenues have consistently exceeded $2 billion as we support over 2MM members globally. We are positioned to grow even more rapidly in upcoming years and to help keep up with that growth we are looking to hire a Digital Communications Specialist II to Join our team!
Who you are
You’re someone who wants to work both strategically and tactically in creating world-class communications. You want to influence the development of others. You’re looking for a company where you have the opportunity to pursue your interests across functions. Where a job title is not considered the final definition of who you are, but the starting point. To be considered for this role you will have a proven track record of effectively managing email and SMS content optimization. You are a digital marketing savant! You are driven for success and want to help others be successful!
Overview
As a Digital Communications Specialist II, you will be responsible for sending and managing Digital Communication globally. Maintains ownership of assigned Digital Communications, including Emails, Web Alerts, SMS etc. and is responsible for content implementation, execution, quality checks and reporting on the executions to ensure timely and accurate execution. Understands and drives communications and its impact via tracking, reporting and analysis of emails for the team. Works closely with web design, IT, marketing, Sales and Development as an owner of their area of Communications. Understands technology and can direct technical resources into making improvements.
Leads and manages Interaction Studio (IS) including technology driven recommendations and Salesforce Automated Journeys. Ensures timely and accurate delivery of business-critical executions including IS trigger journeys as well as automation enhancements. Generates and delivers reports to show business improvements driven on a weekly/monthly basis in a presentable and easily read format.
Works closely with Director and team to proactively drive strategic improvements for the Digital Communications function, initiates recommendations, supports automation and leads process improvement through initiative and action.
Responsibilities
What We’re Looking For in You
Qualifications
Additionally
· Performs other duties as assigned or needed
To be a good fit for this opportunity you will have:
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