Job Posting for Administrative Insurance Coordinator at Member Benefits
Job Summary: We are seeking a detail-oriented individual to fill a key administrative role that supports our individual and group insurance departments.
Duties/Responsibilities:
Responding to client inquiries, requests, and questions through phone and email.
Updating client files across multiple databases.
Managing the communication process, including letters for collection, lapse notices, and reinstatement notices.
Processing new enrollments, changes, and terminations in the database.
Providing exceptional customer service through clear and direct communication with both internal and external stakeholders.
Performing additional duties as assigned.
Required Skills/Abilities:
Ability to work onsite from a designated office to facilitate collaborative and interactive work.
Maintaining a high level of professionalism with clients and establishing positive rapport with all callers.
Proficient typing and data entry skills.
Self-sufficiency, meeting deadlines, and taking initiative.
Strong multitasking and prioritization skills in a high-volume, fast-paced environment.
Required Education and Experience:
1-2 years of related experience preferred or an equivalent combination of education, training, and experience.
A high school diploma or general education degree (GED) is required.
Intermediate working knowledge of Microsoft Office.
Salary.com Estimation for Administrative Insurance Coordinator in Jacksonville, FL
$49,432 to $64,246
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