Associate - Supply Chain Inventory: JDCH - Central Service

Summary:
Responsible for functions associated with inventory control and distribution, maximizing quality, minimizing costs supporting goals within system supply chain objectives. This role will ensure the highest level of customer service, timely delivery and proper handling of medical/surgical supplies, medical equipment, emergency supplies and code carts, in accordance with professional and regulatory standards. Accountable for timely reconciliation of patient charges and credits.

Detailed responsibilities:
• Accurately receives, picks, packs and stocks inventory materials and supplies to include preparation of procedural trays and carts to designated areas within the facility. Validates the process of perpetual inventory items, issues and credits materials from the inventory management system.
• Supports the overall workflow of supply chain inventory and distribution, by analyzing and troubleshooting automation process, Lawson, and handheld devices for functionality and accuracy.
• Restocks supplies daily and rotates inventory while supporting accurate and established inventory levels. Generates orders/requisitions as needed. Identifies excess inventory and processes returns, when needed, for credit. Reviews and recommends inventory par level adjustments for management approval.
• Distributes medical supplies and equipment to patient care areas, while monitoring specific products to assure appropriate levels in order not to affect patient care.
• Maintains the integrity, labeling, stocking, and outdating of specialty carts and Pyxis supply cabinets.
• Collects, decontaminates, and processes durable medical equipment for circulation throughout the facility. Assures timely availability of safe patient care equipment.
• Performs scheduled quality assurance checks on various hospital equipment.
• Conducts physical inspections and performs all duties related to par-stock maintenance utilizing computer systems and software. Develops knowledge of medical supplies stocked within the department to include usage in treatment of patients. Acts as a liaison between clinical staff and Supply Chain Management department.
• Maintains the proper and appropriate professional and ethical relationships with external and internal customers. Provides the highest level of customer service.
• Participates in regular inventory for assigned areas.
• Performs staff responsibilities as needed to fulfill required service levels.

Competencies and skills:
Essential:
• STANDARDS OF BEHAVIOR: Acts in a manner that supports the standards of communication, respect, privacy, and teamwork by demonstrating a commitment to professional and ethical conduct.
• CUSTOMER SERVICE: Demonstrates commitment to service excellence by promptly addressing internal/external customer issues/requests, resolving concerns while maintaining a professional image and behavior to build and enhance the patient/family/customer experience.
• ACCOUNTABILITY: Accepts ownership of job roles and specific assignments/goals; works independently, takes responsibility for own actions; admits mistakes and judgment errors; and accepts constructive feedback. Connects personal work results to the accomplishment of team and organizational goals.
• RESPONDING TO CHANGE: Accepts change and adapts in a positive and productive manner; handles unexpected situations and changes in direction calmly and with confidence. Views new assignments and job responsibilities as an opportunity for growth.
• ANALYSIS AND DECISION MAKING: Uses decision making processes and tools to analyze situations and make effective decisions.
• EFFECTIVE COMMUNICATION: Communicates effectively with various audiences using the most appropriate method for the situation.
• ORGANIZATION SKILLS (5): Organizes work to achieve maximum efficiency.

Education:
Essential:
• High School Diploma or Equivalent

Credentials:

Education equivalent experience:
Essential:
•

Other information:
Complexity of Work: Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action.

Required Work Experience: One (1) year of Supply Chain related experience preferred. Previous healthcare experience preferred.

Working conditions:
Essential:
• Bending and Stooping     80.00%
• Keyboard Entry     60.00%
• Kneeling     80.00%
• Lifting or Carrying 0 - 25 lbs Non-Patient     80.00%
• Lifting or Carrying 25.01 lbs - 75 lbs Non-Patient     80.00%
• Lifting or Carrying > 75 lbs Non-Patient     60.00%
• Pushing or Pulling 0 - 25 lbs Non-Patient     80.00%
• Pushing or Pulling 26 - 75 lbs Non-Patient     80.00%
• Pushing or Pulling > 75 lbs Non-Patient     80.00%
• Reaching     80.00%
• Repetitive Movement Hand/Arm     80.00%
• Sitting     40.00%
• Squatting     80.00%
• Standing     80.00%
• Walking     80.00%
• Audible Speech     80.00%
• Hearing Acuity     80.00%
• Depth Perception     80.00%
• Distinguish Color     80.00%
• Seeing - Far     80.00%
• Seeing - Near     80.00%
• Bio hazardous Waste     80.00%
• Biological Hazards - Respiratory     40.00%
• Biological Hazards - Skin or Ingestion     80.00%
• Blood and/or Bodily Fluids     80.00%
• Communicable Diseases and/or Pathogens     80.00%
• Dust     60.00%
• Gas/Vapors/Fumes     80.00%
• Hazardous Chemicals     60.00%
• Hazardous Medication     60.00%
• Latex     60.00%
• Computer Monitor     80.00%
• Extreme Heat/Cold     80.00%
• Fire Risk     60.00%
• Heating Devices     80.00%
• Moving Mechanical Parts     80.00%
• Needles/Sharp Objects     80.00%
• Potential Electric Shock     60.00%
• Wet or Slippery Surfaces     80.00%

Joe DiMaggio Children’s Hospital is a 226 bed free-standing children’s hospital in Hollywood, Broward County, Florida located near Fort Lauderdale. The hospital is currently undergoing a 4-story vertical expansion to double the number of floors and to continue to meet its commitment to providing the highest quality and safest care for children in the region.

JDCH is one of 6 hospitals that are part of Memorial Healthcare System, the 3rd largest public health system in the country. Memorial delivers nearly 14,000 babies per year in 3 hospitals and has 132 Neonatal Intensive Care Unit (NICU) – both level 2 and 3 (the state of Florida does not yet have a separate designation for level 4 care). JDCH has robust high-risk and congenital programs including a US News and World Report ranked pediatric Cardiology and Heart Surgery Program, one of only two active programs in the state that does heart transplants. Joe DiMaggio Children’s Hospital’s Orthopaedic and Sports Medicine program is also ranked by US News and World Report as number one in Florida and is one of the largest programs in the southeastern United States. JDCH also has robust Neurosciences, Hematology/Oncology and other specialized surgical programs (approximately 10,000 surgeries per year). They also have the area’s largest pediatric and neonatal transport team, which also does mobile ECMO. JDCH serves over 375,000 children per year from around the state. Approximately 100,000 children are cared for in our 3 emergency rooms across the county per year. JDCH’s services continue to grow with the opening of the new specialty center/ambulatory surgery center in Palm Beach County in 2018 and a new ambulatory pavilion in Miramar, near Miami-Dade County which will open in 2021.

Joe DiMaggio Children’s Hospital offers resources for academic pursuits, spanning from clinical research to basic science investigation via affiliations with nearby universities and through its Pediatric Institute for Discovery and Innovation (PIDI). Joe DiMaggio Children’s Hospital has an established pediatric residency program and deep relationships with other hospital providers and universities.

Joe DiMaggio Children’s Hospital combines leading-edge clinical excellence with a child- and family-friendly environment that emphasizes the Power of Play. Joe DiMaggio Children’s Hospital offers a comprehensive range of healthcare services – delivered with kindness, dedication and compassion.

Disclaimer: This job description is not intended, nor should it be construed to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with the job. It is intended to indicate the general nature and level of work performed by employees within this classification.