Job Description
JOB DESCRIPTION :
Menards is seeking a customer-focused individual to join our Call Center Team! As a Call Center Team Member, you will be responsible for assisting customers who call in with questions about our stores and products.
As the first point of contact for our customers, you will provide excellent customer service and ensure that all inquiries are resolved in a timely and efficient manner!
CALL CENTER PRIMARY RESPONSIBILITIES :
Each Call Center Team Member provides direct customer service through oral and written communication via phone call, email, or text using Menards-provided programs.
Each Team Member will receive on the job training to contribute to store sales by selling products directly and fielding customer phone inquiries regarding product questions, pricing, and availability.
Skills / Requirements
JOB REQUIREMENTS :
Call Center hours of Operations are Sunday Saturday 7 : 00am 7 : 00pm. *AM availability preferred*
BENEFITS :
Menards Call Center Team Members work as a Team with one goal in mind Excellent Customer Service. If you are a positive, Team player, with a motivated work ethic and you feel this position is the right fit for you, APPLY TODAY!
Last updated : 2024-05-04
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Menard, Inc Career Center, EAU CLAIRE, WI
Menard, Inc, Eau Claire, WI