Cargo Agent

Main accountabilities include:  

• Examines and processes manifests, bills of lading and air waybills to determine work procedures for export cargo.
• Ensures proper documentation preparation to maintain compliance with airline guidelines, FAA, TSA, CBP and other regulatory agencies.
• Notifies consignee or representative concerning arrival dates of shipment, customs clearance status and storage charges.
• Collects payments from customers for freight prior to release.
• Perform general office duties inclusive of, but not limited to filing, answering telephone(s), mail distribution and composing electronic correspondence (e-mail).
• Authorizes final approval for cargo release.
• Prepares billing invoices for charges for both the airline client and customers.
• Works with government agencies to clear shipments for import.
• Reports operations problems to management to ensure service standards are consistently met.
• Meets flights to exchange documents.
• Recognizes dangerous goods upon receiving.
• Other duties as assigned.

Safety, Security and Compliance

All employees have a responsibility and duty while at work to:

• Take reasonable care for the health and safety of themselves and of others who may be affected by their actions or omissions whilst at work.

• Fully versed on International Aviation Safety and Security standards and passionate about promoting them within the organization.

• Co-operate with their manager / supervisor to allow them to perform or comply with any legal requirements imposed on the company.
• Not intentionally or recklessly interfere with or misuse anything provided by the company in the interests of health, safety, or welfare reasons.
• Inform their manager / supervisor of any work situation, equipment or activity that represents a serious or immediate danger to health and safety.
• Report any hazards, near misses, incidents, accidents, or dangerous occurrences to their manager / supervisor, who will then follow the procedures contained in this manual.
• Carry out work in accordance with information and training provided and any specific workplace health and safety rules or procedures.
• Fully understand the company health and safety policy.
• Attend training courses as may be arranged by the Company.

Qualifications and Experience

• Must have high school diploma, GED or equivalent work experience.
• Must have current driver’s license with no violations over the past 5 years.
• Certification in dangerous goods awareness/acceptance.
• Equivalent combination of education and experience.
• Must be able to speak, read, and write in English proficiently.
• Must be available and flexible to work variable shifts including weekends and holidays.
• Work is done primarily outdoors. Must be comfortable working in all weather conditions.
• Must pass an FBI background check and obtain a custom seal.
• Must pass driver’s test with the Department of Airports and obtain a driver’s license to drive on Airport Operational Area (AOA).
• Must be able to lift at least 35 pounds on a continuous basis.
• Must pass pre-employment medical.
• Must pass a drug test.