What are the responsibilities and job description for the Operations Manager position at Menzies?
Opportunity
We have an amazing opportunity to join our fantastic Menzies Aviation team as an Operations Manager to support the cargo operations in Rockford, IL.
We are looking for someone who has a proven track record in Operations Management.
If you love being in the heart of the operation and are ready to embrace the fast-paced environment of Aviation, then please read on!
Key responsibilities
The Operations Manager needs to have knowledge of narrow and wide body aircrafts, will be directly responsible for overseeing, freighter agent and maintenance personnel. The Operations Manager will take accountability for safety, resource management, operation standards, policy implementation, client relations, and financial performance.
You’ll put our people, our customers – and their customers, at the heart of everything you do.
What is in it for you?
Firstly, you will be working for the worlds’ largest aviation services provider (by number of countries) and with some of the most prestigious airlines in the industry. You will have the opportunity to shape and develop the team around you, ensuring you have the best team of experts in their field.
In addition, medical and dental benefits, company matched Registered Retirement Saving Plan (RRSP) contribution, industry leading terms and conditions and full support and training throughout your career journey with us.
What’s next?
If all the above has got you excited and you want to join Menzies Aviation, please hit the apply button!
About Us….
People. Passion. Pride. This is what has driven our teams since 1833.
We have been evolving as a business since 1833 and have developed to become a critical partner in the global aviation industry, providing air cargo services, fuel services and ground services at airports on six continents.
That’s the big picture – but at the heart of our business is our people. Whether serving customers landside or airside, above or below the wing, we’re passionate about what we do and take great pride in delivering the best service for our customers.
Safety and security are our highest priority. We have a duty of care to look after each other, our customers, and their customers. Not only that but we truly care about the communities where will live and operate.
For Further Information See Job Description Below
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Main accountabilities include:
- Full accountability to the GM for Health & Safety issues, operational and financial performance.
- Ensure proper staffing is scheduled and maintained for Manager, Cargo Operations.
- Ensure all training is given to new hires.
- Ensures proper documentation prepared by staff to maintain compliance with airline guidelines, FAA, TSA, CBP and other regulatory agencies.
- Direct Supervisors to ensure proper freight handling and delivery.
- Review operational reports and resolves problems.
- Review equipment inspection forms to ensure specific operational and safety compliance.
- Motivates, coaches and counsel’s staff.
- Responds to critical situations with customers, freight, and employees.
- Routine liaison with customer representatives.
- Producing routine reports.
- Supporting the development of the business units with accurate and timely project work.
- Leading the station equipment planning cycle.
- Ensuring compliance with all internal and external operational and administrative requirements.
Safety, Security and Compliance
All employees have a responsibility and duty while at work to:
- Take reasonable care for the health and safety of themselves and of others who may be affected by their actions or omissions while at work.
- Fully versed in International Aviation Safety and Security standards and passionate about promoting them within the organization.
- Co-operate with their manager / supervisor to allow them to perform or comply with any legal requirements imposed on the company.
- Not intentionally or recklessly interfere with or misuse anything provided by the company in the interests of health, safety, or welfare reasons.
- Inform their manager / supervisor of any work situation, equipment or activity that represents a serious or immediate danger to health and safety.
- Report any hazards, near misses, incidents, accidents, or dangerous occurrences to their manager / supervisor, who will then follow the procedures contained in this manual.
- Carry out work in accordance with information and training provided and any specific workplace health and safety rules or procedures.
- Fully understand the company health and safety policy.
- Attend training courses as may be arranged by the Company.
Qualifications and Experience
- 5 to 7 years management experience in the Airport Ground Handling business.
- A proven track record in managing a business unit.
- Experience in budgeting and financial management.
- Experience in operational planning and resource allocation.
- A working knowledge of GSE maintenance issues.
- Understanding of the wider airport operational environment.
- Experience and understanding of the commercial issues in aviation.
- Experience of Health and Safety management.
- Must pass an FBI background check and obtain a custom seal.
- Must pass driver’s test with the Department of Airports and obtain a driver’s license to drive on Airport Operational Area (AOA).
- Must pass a pre-employment medical.
- Must pass a drug test.
- Must be able to lift at least 70 pounds on a continuous basis.
