Operations Supervisor

As a Menzies Aviation Operations Supervisor, you will be responsible for effectively planning and communicating aircraft parking configuration for the Airport.  The operations supervisor will direct the remote parking of aircraft and the plan to deliver aircraft to the gate. They will also coordinate with ramp and maintenance personal to reposition aircraft according to operational needs; along with forecasting city gate usage while being fiscally responsible.

Key Responsibilities

• Understanding of the facility to best service the customer and employees, regarding constraints that the airport may cause
• Effectively plan and communicate gate changes in advance of conflicts, to ensure fuel savings
• Examine crew connections, plan for down line weather delays, monitor compression and plan accordingly
• Quick to forecast/react to problems that may arise, causing the parking plan to change
• Monitors international arrivals and departures
• Perform as a mentor to other employees and provide training to new employees
• Some responsibilities may include interviewing, hiring, and training employees; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems as needed for violations of company policy
• Effective communication with other departments and internal customers
• Must be able to direct others and give clear directions
• Complete shift reports and sign timecards
• Assist in the preparation of performance evaluation forms
• Prepare disciplinary incident and or termination reports
• Assist in the baggage handling area
• Conduct shift briefings to ensure staff is organized and informed
• Able to organize and disseminate accurate operational information

Qualifications

• Must be 18 years of age or older
• Possess and maintain a valid US driver's license with a clean driving record
• Pass pre-employment drug screen and all pre-employment testing
• Ability to proficiently read, write and speak English
• Must be comfortable lifting 70lbs repetitively
• Must be comfortable working in all weather conditions
• Pass FBI background and obtain US Customs Seal
• Must be available and flexible to work variable shifts including weekends and holidays
• High school diploma or GED
• Minimum six months experience as an Operations Agent
• Excellent communication skills
• Ability to remain calm and efficient under pressure
• Competent in handling difficult situations
• Advanced Computer Skills

Knowledge, Skills and Abilities

• Ability to learn quickly
• Ability to understand and carry out oral and written instructions and request clarification when needed
• Strong interpersonal skills
• Ability to work as part of a team
• Ability to build relationships

Benefits

• Health/Insurance Plan options that offer a variety of coverage
• Dental Plans options
• Vision Insurance
• Paid Vacation
• 401K Savings Plan

Working Conditions

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee may regularly work in outside weather conditions. The employee frequently works near moving mechanical parts, high voltages and high hydraulic/pneumatic pressures. The employee is also frequently exposed to very loud noise levels, fumes or airborne particles and hazardous substances, materials or waste.  The employee occasionally works in high, precarious places.

Some work is done indoors; however, the individual may work near terminals with consistently open doors where harsh weather conditions could affect the indoor environment. The Operations Agent team is provided a Menzies Aviation uniform including a coat.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. 

While performing the duties of this job, the employee is frequently required to stand, walk, sit, use hands to finger, handle or feel objects, tools or controls; reach with arms, climb or balance; and talk or hear.

Other tasks include digging and shoveling around equipment and office. Employee may also engage in debris removal which involves lifting, bending and stooping. The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 70 pounds.