Food beverage team member

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Meow Wolf opens portals of possibility. Come as you are!

We are individuals who inspire creativity in people's lives through art and exploration, so that our combined imaginations can transform the world we live in.

We create immersive and interactive experiences that transport audiences into fantastic realms of story and exploration.

Our Vision is to be the world's leading creative company, reimagining the paradigm of art and storytelling, to make a positive difference in the world.

We share a strong commitment to Belonging through our values of :

Collaborative Creativity : We believe the act of creating together amplifies possibilities.

Provocative Playfulness : We celebrate the unexpected because it is the doorway to discovery.

Outsiders Welcome : We are all outsiders at heart, and we create space for everyone to feel like they belong.

Authentic Compassion : We are "kind punks" - supportive to each other and standing up for what we believe in.

If this all sounds like YOU, read on....

Job Description :

The Food and Beverage Team Member will work under the supervision of the Operations Manager. This position is responsible for a continuation of the Meow Wolf experience that transports guests through a rotating menu of experiential drinks.

This position will work day or night shifts and encompasses the responsibilities of a traditional bartender and Barista.

These F&B team members prepare a variety of beverages, interact with guests, and assess guest needs and preferences to make menu recommendations.

We encourage team members to elevate the narrative within our story world by executing their job duties with a performative and creative flair.

Job Responsibilities :

Welcome guests to the bar, take orders and serve snacks and drinks

Deliver a memorable guest experience through exceptional customer service

Perform job responsibilities with a creative flair that elevates the exhibition narrative

Continuously expand your knowledge of food and beverage quality controls, preparation methods, and presentation

Prepare alcoholic or non-alcoholic beverages

Check identification and confirm guest meets legal drinking age

Comply with all food and beverage regulations

Restock and replenish bar inventory and supplies, including replacing beer kegs and CO2

Remain knowledgeable on menu offerings and make recommendations based on guest preferences

Collect money for all orders and handle all cash and credit card transactions according to procedure

Maintain high standards of organization and cleanliness throughout the bar

Process POS (point of sale) purchases for food and beverage items

Report emergencies to the manager

Respond to injuries and emergencies appropriately

Collaborate with other team members to create and maintain a pleasant environment for guests

Adhere to all food safety and quality regulations.

Handle cash and balancing drawers.

Maintain a clean work and seating area by removing trash, cleaning tables, and washing glasses and equipment.

Stock the walk-in, liquor cage and organize and clean the storage area.

Required Qualifications :

Must be 21 years of age or older

Must have NM alcohol server permit

Must have Food Handler Safety Training Card

Proven experience working as a bartender

Prior work experience in a hospitality setting

Strong service skills and welcoming demeanor required

Ability to work a flexible schedule including weekdays, weekends, evenings, and holidays

Desired Qualifications :

Prior work experience as a barista

Prior experience with point of sale systems

Hidden talents that can be employed as part of the persona including singing, dancing, magic, comedy, conversationalist, impersonator or otherwise

Bilingual, especially but not limited to English and Spanish

Desired Characteristics and Qualities for all Team Members :

Embrace and exemplify Meow Wolf Culture

Be enthusiastic about work and creating a transcendental guest experience

Listen and communicate with compassion and positivity

Demonstrate flexibility and a receptiveness to change

Willing to work outside comfort zone to assist guests or fellow team members

Maintain professional courtesy and behavior at all times

Be a "People Person" - friendly, understanding, compassionate, positive

Willing to work outside comfort zone to assist guests or fellow team members

Maintain professional courtesy and behavior at all times

Work Environment and Physical Demands

Work Environment

This position works primarily in an indoor setting with exposure to noisy environments, dim lighting, strong visual effects including strobing lights, special effects, fog machines and small and / or enclosed spaces.

Physical Demands

Moving in different positions to accomplish tasks in various environments including tight and confined spaces

Remaining in a stationary position for prolonged periods

Repeating motions that may include the wrists, hands and / or fingers

Positioning or moving objects up to 50 pounds

The employee will comply with company and OSHA standard workplace safety protocols. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Schedule

This is a part time position with a flexible schedule which includes weekdays, weekends, evenings, and holidays. Overtime may be expected during peak business periods.

Supervisory Responsibility

This position does not require supervisory responsibility

Travel

Travel is not required for this position

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.

Duties, responsibilities and activities may change at any time with or without notice

IMPACT : Meow Wolf is committed to our DIY roots and grassroots community support principles. To document that commitment, we converted our legal designation into a Delaware Public Benefit Corporation and have certified as a B Corporation.

As a B Corp, we have a triple bottom line of supporting financial, social and environmental wellbeing in our community.

INCLUSION : Meow Wolf is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to ensuring all employees enjoy and thrive in a work environment where differences make us the vibrant, wonderful community we are! All employment decisions at Meow Wolf are based on business need, job requirements, and individual qualifications, without regard to race, color, ancestry, national origin, gender, pregnancy, sexual orientation, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, service in the military or any other characteristic protected by federal, state or local law.

BENEFITS :

The choices we make concerning our benefits during enrollment periods are among the most important we select for ourselves and our families.

As part of the total compensation package for full-time employees, Meow Wolf offers a comprehensive benefits package that includes various options to meet individual healthcare and financial needs along with many perks.

Medical Insurance options : PPO & HSA

Dental & Vision Insurance

401k Retirement Plan

Company Paid Life Insurance Policy & Long-Term Disability Coverage

Voluntary Short-term Disability & Critical Illness Policies

Company Paid Employee Assistance Program

Paid Parental Leave for 12 weeks

Discount off Meow Wolf Gift Shop Merch

Admission to Meow Wolf attractions for employees and guests

Please visit www.meowwolf.com / careers for more information.

Last updated : 2024-07-11