Business Controls Lead

Are you ready to build the future of our company?

About Mercury® Financial

Mercury® Financial is an innovative and growing financial services company with locations in both Austin, TX and Wilmington, DE. Our mission is to help customers build and maintain their financial future by offering them credit cards they can afford and understand. After only a few years, we’ve had great success building a significant credit card program, but we are aiming higher, which means we have lots of challenging problems for you to help us solve. Come onboard, work with some of the most talented individuals who thrive on collaboration and teamwork, and help us continue to build something special.

Location

Mercury® Financial is headquartered in the progressive and entrepreneurial tech hub of Austin, Texas. Our physical location is situated in a beautiful park like setting called the Domain. The Domain's ideal location and exceptional amenities, amazing restaurant selection, convenient parking are all perfect for after work happy hours!

Mercury® Financials' Wilmington, Delaware office is located near the Riverfront. Wilmington is Delaware’s largest city and is the economic engine of the state. The Riverfront combines its rich history with a host of attractions that bring great food, entertainment, and shopping to our city. Based on its convenient location, direct access to I-95, Amtrak and SEPTA, this location allows our employees the flexibility to live in a variety of the surrounding areas.

What it’s like to work here:

We foster a collaborative and innovative culture where you will be empowered to do your best work. All of our employees bring everything they have to their job and are part of a larger team working towards a greater goal. We do right by our employees, our partners, and our customers.

What a day is like:

The Business Controls Lead is responsible for partnering with Process Owners to develop and maintain a strong control environment leading to the early identification and sustainable mitigation of operational risk.

• Lead Risk and Control Self-Assessments (RCSAs) across the organization:
  • Identify, assess, document, and regularly review operational risks across the organization in accordance with the RCSA policy
  • Manage the schedule and facilitate working sessions to create and maintain process workflows and risk/control identification
  • Complete all workflow and risk/control overlay documentation and entry into the Governance, Risk, and Compliance (GRC) tool
  • Conduct control assessments on a regular basis to ensure function/LOB meets corporate standards that specifically relate to internal controls
  • Identify control design and/or effectiveness deficiencies and engage in the root cause analysis and development of action plans
• Ensure that all activities and duties are carried out in full compliance with regulatory requirements, the Operational Risk Framework, and RCSA policy and procedures
• Utilize dashboards, scorecards, and reports using appropriate metrics to report on the health of the risk/ control environment
• Stay up to date with evolving regulatory changes and market events impacting the business.
• Support a strong risk management culture through education of RCSA and Process Ownership concepts
• Aid in the development of policies, procedures, and standards to ensure consistent application of risk management practices within the business
• Manage other projects and initiatives as assigned

You’re perfect for this role if you have:

• 4-year bachelor’s degree or equivalent (including significant applicable work experience)
• 5 years of operational risk experience in credit card industry and strong business acumen
• Highly collaborative, team-oriented, and strong consensus builder
• Ability to engage with and influence stakeholders outside direct control
• An understanding of RCSA and control evaluation standards as well as experience in their implementation. IT control evaluation experience a plus
• Excellent analytical and problem-solving skills, inquisitive nature, and comfort in constructively challenging current practices
• Strong PC skills (Word, Excel, Visio, and PowerPoint) with the ability to quickly learn new applications

Why you’ll like working here:

This isn’t a place where you will fill a seat and keep your head down. This is a place where everybody is expected to help build something. This is a place where you can be involved and lead in your areas of expertise. So, how much do you believe in yourself? If you believe in your skills, in your drive and determination, we’ll give you the resources and room to show the world what you can do. Here are just a few of the benefits we offer:

• Employer insurance coverage for employee & dependents
• Life insurance
• 401K with generous employer match
• Wellness program
• Monthly Company Events
• Culture Committee
• Hybrid Work Model

Mercury® Financial is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.