What are the responsibilities and job description for the Processing Clerk II position at Mercury Insurance?
Position Summary:
-The primary job function is to process incoming mail and provide outstanding customer service to our clients. This person will ensure timely and accurate ingestion of claims and underwriting mail into the operating system, resolve minor system problems, rejections or mishandled documents. They will have daily duties of opening departmental mail, batching and preparing the mail for ingestion, processing eFax and maintaining logs.
Essential Job Functions:
-Scanning documents and records maintenance, preparing routine correspondence, verifying data, completing forms, data entry, processing various documents and operating office equipment
-Manually preparing documents for our customers, processing various documents and operating office equipment such as folders, printers and MFPs (multi-function printers)
-Regular attendance at work on a full-time schedule of at least 8 hours and 40 hours per week
-Other functions may be assigned
Education:
• High School Diploma or GED equivalent
Experience:
• 1 year equivalent work experience