Vice President, Laboratory Services

Everyone who works with Mercy Health is united under one purpose: to help our patients be well in mind, body and spirit. This drive, along with our history of faith, is a powerful combination. It gives us a shared calling to work toward every day. Join our exceptional team and help us continue to provide the highest quality of health care possible to our communities.
VICE PRESIDENT, LABORATORY SERVICES | REMOTE WITHIN MARKET

This role is responsible for setting the strategic direction and providing leadership of enterprise-wide lab operations and outreach. This position will focus lab safety, outcomes and metrics to support enterprise-wide KPIs. This position will drive adoption and identification of best practices, increase standardization, reduce costs and drive quality performance across the hospital and outpatient labs. This position will operate in a matrix reporting structure being accountable to system leadership while driving results through market and hospital leadership teams.

Essential Job Functions

• Sets the strategic direction for laboratory operations, organizational structure and key laboratory priorities across the enterprise.
• Ensures cross-functional and cross-market collaboration is a priority to meet the needs of operations and to ensure the operational requirements of internal customers and stakeholders are met
• Communicates performance, with executive leadership on a regular basis while consistently delivering clear communications regarding priorities and initiatives to various audience levels on an ongoing and proactive basis
• Analyzes business and industry trends, evolving technology and best practices to proactively identify emerging opportunities
• Functions as a change agent through process improvement opportunities, leadership and strategic vision while creating standards for operational excellence.
• Responsible for financial management and performance of laboratory operations across the system. Accountable for budget planning, performance to budget and capital expenditures and requests.
• Identifies opportunities for revenue growth and cost savings, as well as consolidation and integration of lab operations across markets and system-wide
• Streamlines and optimizes methods and processes to ensure operations occur in an efficient manner while ensuring other factors such as risk and business continuity are addressed
• Provides leadership and development of Laboratory teams and leaders, makes decisions, solves problems while ensuring a strong laboratory leadership pipeline for succession planning opportunities
• Is knowledgeable about Laboratory Information Systems and integration with EMR systems to ensure optimal laboratory operations.
• Ensures efficient and effective utilization supply chain contracts and operations. Evaluates products and processes necessary to support evolving business needs.
• Continuously assesses current organization structures to support operational excellence. Leads and supports system wide projects and mobilizes resources and support for priorities.
• Develops operating plans with financial, operational metrics and quality outcomes
• Oversees human resources metrics, including retention and recruitment plans while continuously evaluating lab operations to ensure optimal performance and efficiencies
• Optimizes profitability of lab outreach business, evaluating and implementing business improvements.
• Provides leadership and direction for labs in standardization and selection of testing platforms
• Ensures compliance with all applicable regulatory bodies within all inpatient and outpatient laboratory sites
• Implements test utilization improvements and formulary recommendations to reduce overall cost per admission

Required

• Medical Laboratory Scientist (MLS)
• Masters in Healthcare, Business or related field
• 10 years operational and executive leadership experience in multi-site health system.

Preferred

• 5 years executive leadership in Laboratory service line
• EPIC HER and/or Sunquest LIS experience
• Clinical laboratory experience/knowledge

Hard/Tech/Clinical Skills:

• Working knowledge of LIS systems
• Financial and budgeting acumen

Soft/Interpersonal Skills:

• Excellent communication skills - written and oral
• Ability to influence others towards a common goal or outcome
• Collaboration with key stakeholders
• Relationship building
• Leadership acumen - driving results through others
• Ability to present to varying levels of audiences - from key executives to associates
• Ability to work in a matrixed reporting environment

Many of our opportunities reward* your hard work with:

Comprehensive, affordable medical, dental and vision plans
Prescription drug coverage
Flexible spending accounts
Life insurance w/AD&D
Employer contributions to retirement savings plan when eligible
Paid time off
Educational Assistance
And much more

*Benefits offerings vary according to employment status
All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health - Youngstown, Ohio or Bon Secours - Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at

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