Barista

Everyone who works with Mercy Health is united under one purpose: to help our patients be well in mind, body and spirit. This drive, along with our history of faith, is a powerful combination. It gives us a shared calling to work toward every day. Join our exceptional team and help us continue to provide the highest quality of health care possible to our communities.

Job Profile—Barista

Reports to: Operations Manager

# of Direct Reports: 0

Primary Function/General Purpose of Position : Works independently with general supervision to create the Starbucks Experience for our customers by providing customers with prompt service, quality beverages and products. Performs a variety of duties related to sanitation and cash register duties.

Essential Job Functions

• Welcomes and connects with every customer to provide excellent customer service in the selection and purchase of specialty beverages, coffee, sales and merchandise.
• Prepares a variety of customer beverage orders to Starbucks standards.
• Presents oneself professionally and demonstrates clear communication with all customer and associate interactions.
• Maintains sanitary condition of equipment and work areas, performing cleaning tasks in accordance with assigned duties.
• Performs equipment maintenance in accordance with preventative maintenance checklist.
• Maintains quality store operations by following standards for merchandising, stocking, rotating, and storing all products.
• Works as a team player and maintains customers’ rights (confidentiality, privacy, safety, security, and decision making)

This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.

Licensing/Certification

None

Education

High School Diploma or at least 16 years old and completion of 10th grade.

Work Experience

Training

None

Language

None

Patient Population

Working Conditions

This section addresses the physical environment in which the employee will perform the work. Please identify ALL working conditions that apply to the role.

Must have the ability to stand, walk, bend, reach, push, and pull for 8 hour shifts. Ability to lift a minimum of 30 lbs. Ability to speak, read and write English.

Physical Requirements

This section addresses the physical demands and work position of the associate in the role. Please identify the frequencies for ALL physical requirements for each physical demand and work position below.

Physical Demands

Frequency 0% 1-33% 34-66% 67-100%

Lifting/ Carrying (0-50 lbs.) X

Lifting/ Carrying (50-100 lbs.) X

Push/ Pull (0-50 lbs.) X

Push/ Pull (50-100 lbs.) X

Stoop, Kneel X

Crawling X

Climbing X

Balance X

Bending X

Work Position

Frequency 0% 1-33% 34-66% 67-100%

Sitting X

Walking X

Standing X

Additional Physical Requirements/Hazards

This section addresses the additional physical requirements/hazards on the associate in the role. Please identify ALL additional physical requirements/hazards.

Physical Requirements - Select if a physical requirement for this job.

X Manual dexterity (eye/hand coordination)

X Perform shift work

Maneuver weight of patients

Hear alarms/telephone/audio recordings

X Reach above shoulder

X Repetitive arm/hand movements

X Finger Dexterity

Color Vision

Acuity – far

Acuity – near

___ Not applicable to this position

Hazards - Select if a potential hazard for this job.

Depth perception

Use of Latex products

Exposure to toxic/caustic/chemicals/detergents

X Exposure to moving mechanical parts

X Exposure to dust/fumes

Exposure to potential electrical shock

Exposure to x ray/electromagnetic energy

Exposure to high pitched noises

Gaseous risk exposure

Other:

___ Not applicable to this position

Skills

Customer service skills

Soft/Interpersonal Skills:

Attention to detail

Teamwork

Many of our opportunities reward* your hard work with:

Comprehensive, affordable medical, dental and vision plans
Prescription drug coverage
Flexible spending accounts
Life insurance w/AD&D
Employer contributions to retirement savings plan when eligible
Paid time off
Educational Assistance
And much more

• Benefits offerings vary according to employment status

All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email recruitment@mercy.com. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com