What are the responsibilities and job description for the Shelter Specialist, Safety position at Mercy House?
Shelter Specialist, Safety
Introduction:
The Safety Specialist is responsible for providing supportive services and logistical support to the Emergency Shelter Program during designated shifts. This position requires a flexible work schedule including some weekend, morning and evening and holiday shifts. This position reports directly to the Emergency Shelter Program Manager.
Dependability, responsibility, and the ability to communicate effectively and respectfully are mandatory skills. Fluency in Spanish is a significant value. The ability to demonstrate personal integrity is a must.
Qualifications: This person must possess a high level of patience, tolerance and understanding for individuals who present for services with urgent multiple case management and health needs. Ability to perform crisis intervention as needed; Ability to complete job duties that are guest focused, trauma informed, and housing focused. The ability to direct and professionally control crowds while preserving their right to personal dignity; Ability to work in synch with licensed 3rd-party security officer team. Must be able to lift up to 50 lbs.
Shelter Support
Goal: Ensure a safe and client focused environment for guest to quickly end their homelessness.
- Assist in the implementation of shelter activities to ensure quality, guest focused, and trauma informed delivery of services.
- Encourage and discuss progress toward housing with shelter guests
- Assist with shelter setup and maintenance
- Assist with general cleanliness and safety of facility including emptying trash cans and clean- up
- Assist with receiving and verifying orders from vendors, completing tally sheets
- Assist in the organization of supplies and facilities needs
- Maintain a safe and functional shelter facility by providing traffic control and gate service
- Perform basic searches of persons or their property
- Demonstrate responsibility during perimeter checks and firewatch duties
- Provide client engagement support to drivers during shuttle service ride-alongs
Administration
Goal: Oversee administrative duties that support program services.
- Assist with keeping detailed daily summary sheets
- Assist with record keeping and reporting
- Assist with keeping perimeter check logs and firewatch duties
Miscellaneous
- Assist with guest services and program activities if necessary
- complete ad hoc projects as appointed by Supervisor
Job Type: Full-time
Pay: $18.50 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Paid time off
- Referral program
- Vision insurance
Schedule:
- Day shift
- Monday to Friday
License/Certification:
- Driver's License (Preferred)
Ability to Commute:
- Costa Mesa, CA 92626 (Preferred)
Work Location: In person
Salary : $19
