Job Posting for Supervisor, Revenue Cycle at Mercy Medical Center - Cedar Rapids

This position supports Mercy's philosophy of patient centered care by ensuring the patient's medical record is an accurate reflection of their medical condition and the services provided by Mercy Medical Center.

Job Duties/Essential Functions

Leadership Competencies

Leading

Formulates a future course that reflects departmental needs and is aligned with Mercy's vision. Translates the course into team goals and objectives, sets priorities, and directs the efforts of staff towards accomplishing them.
Recognizes and acts on opportunities for growth and improvement to advance Mercy's goals.
Inspires staff enthusiasm for and generates commitment to departmental and organizational goals.

Standards and Accountability

Holds team and self responsible for maintaining the highest possible performance standards and meeting agreed upon commitments.
Sets and maintains high standards for service to patients, physicians, colleagues, and other Mercy departments. Incorporates needs and concerns of diverse constituencies into decision making.

Planning and Decision Making

Analyzes problems systematically and logically and is resourceful when developing and implementing solutions.
Applies key financial concepts and analysis to decision making. Understands drivers of financial performance and takes these into account when developing strategies and making decisions.
Develops and implements work plans with actionable components and measurable outcomes. Proactively monitors key performance indicators and makes real-time adjustments to ensure that progress stays on track.
Regularly reassesses priorities and competing demands and adjusts allocation of own and staff time and resources to increase efficiency and effectiveness.

Communication

Articulates logical and well-founded arguments that support conclusions. Matches communication style to the message and audience. Actively solicits opinions from others. Routinely provides others with the information they need to do their jobs.
Routinely shares suggestions, advice, and insights on progress toward goals. Provides performance feedback that is constructive and actionable, and that highlights successes as well as areas for growth based on objective metrics.

Developing People

Selects and attracts outstanding staff from diverse backgrounds. Identifies and fills gaps in team skills and knowledge.
Defines development objectives for self and staff that support performance goals and progress toward future skill development. Assists staff in developing their own careers by encouraging them to articulate their career goals, offering challenging growth opportunities, and providing necessary coaching and training.

Managing Relationships

Builds and maintains long-term relationships with others based on mutual respect and trust. Fosters cooperation and collaborative decision-making among staff with diverse backgrounds and interests. When conflict arises, works effectively towards solutions and compromises that take the needs of all parties into account.
Provides regular updates on goal progress and works with own manager to minimize risks and resolve problems.

Job Duties

Follows Mercy's safety guidelines, carries out job- specific safety duties and responsibilities, and promptly reports any unsafe conditions, situations, incidents and injuries.

Department Specific Duties

Supervise CDI, Utilization Management, and Audit teams.
Develop and monitor Key Performance indicators for CDI, Utilization Management, and Aduit teams.
Maintain Policy and Procedures.
Lead regular staff and provider education sessions based on audit trends and/or Regulatory Compliance.
Adhere to all federal, state and Mercy Medical Center policies relating to medical records.
Educate and formulate training of all new employees.
Cover for Manager, Revenue Cycle during absences.

Knowledge, Skills and Abilities

Proficient in Microsoft Office products.
Proficient in operation of computer, calculator, filing systems, copy/fax machines and telephone system.
Excellent interpersonal skills.
Excellent written and verbal communication skills.
Excellent public relations and human relations - exemplifies The Mercy Touch.
Excellent organizational and time management skills.
Critical thinking and attention to detail.
Exhibits good judgement.
Handles confidential information with discretion and diplomacy.
Commitment to life-long learning, e.g. willingness to learn/upgrade skills related to duties.
Flexibility and dependability, works well with a wide variety of individuals and leadership styles.
Ability to work with minimal to no supervision.
Knowledge of Medicare Part A.
Familiar with Medicare Part B.
Knowledge of regulatory environment.
Understand and communicate differences between Medicare Part A and Part B Guidelines.

Professional Experience

Required:
- Minimum two years acute care or equivalent clinical setting experience.
- Minimum three years Clinical Documentation experience.
Preferred:
- Bachelor of Science in Nursing or other health related degree.

Education

RN required.
BSN preferred.

Licensure, Certification, Registration

Required: Maintain current Registered Nurse licensure in the State of Iowa
Preferred: Certification as a Clinical Documentation Specialist (CCDS)

Physical Demand Requirements

Light: Exert up to 20 lbs. of force occasionally and/or up to 10 lbs. of force frequently

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Salary.com Estimation for Supervisor, Revenue Cycle in Rapids, IA

$94,211 to $128,922

Supervisor, Revenue Cycle

Job Posting for Supervisor, Revenue Cycle at Mercy Medical Center - Cedar Rapids

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