Executive Director of Quality and Safety

We're a Little Different

Our mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service.

At Mercy, we believe in careers that match the unique gifts of unique individuals - careers that not only make the most of your skills and talents, but also your heart. Join us and discover why Modern Healthcare Magazine named us in its "Top 100 Places to Work."

Overview:

Under the direction of the Chief Quality Officer, the Executive Director Quality and Safety provides the operational oversight for clinical quality program deliverables required by national clinical quality programs, CMS and commercial payor value-based programs,and quality and patient safety initiatives of Mercy. Under the direction of the Chief Quality Officer and working in partnership with other Mercy leaders, this individual will direct,oversee, plan, coordinate and evaluate a comprehensive approach to improve clinical outcomes, enhance value, and minimize patient harm.
The Executive Director brings an enterprise view to interpretation of CMS and other payer value-based programs, facilitates the building of capacity, expertise and resources needed for success within these programs and oversees a team of improvement professionals to drive top performance and support excellence across the care continuum. The role may oversee functional areas within Mercys quality and safety structure such as infection prevention, patient safety and/or clinical improvement.

Performs duties and responsibilities in a manner consistent with our mission, values, and Mercy Service.

Job Location: Mercy Hospital Jefferson at 1400 US Hwy 61 in Festus, MO.

Qualifications:

• Experience: Minimum of ten (10) years of direct healthcare management experience with significant experience in project management, improvement, clinical performance programs, clinical operations, analytics and professional report preparation.
• Required Education: MBA, MHA, MPH or MS in nursing
• Preferred Experience: Experience with CMS or commercial payor programs that involve quality and revenue, e.g., Medicare Advantage, Quality Payment Program, Meaningful Use, CMS MSSP ACO. Experience in leading efforts associated with reporting of quality measures, e.g., HEDIS- Knowledge of quality improvement tools and techniques
• Other Skills & Knowledge: Strong understanding of clinical quality measures, e.g., HEDIS, and CMS and commercial programs
• Ability to build relationships across departments; strong relationship-building skills
• Ability to lead Mercy-wide initiatives with specific deliverables
• Superior written and verbal communication skills
• Superior analytical and problem-solving skills
• Experience in application of information technology solutions to varying settings, i.e., clinical and operational
• Strong project organization and delivery management skills to synchronize the efforts of multiple teams on a consolidated timeline
• Strong problem, workflow, and data analysis skills
• Self-motivated and proactively takes responsibility for driving tasks through to successful completion
• Meticulous attention to detail, with an overall passion for continual improvement- Strong conceptual thinking skills
• Ability to thrive in a fast-paced, high-energy environment
• Possess high degree of integrity and moral character
• Ability to travel to Mercy facilities as needed/requested.

We Offer Great Benefits:

Day-one comprehensive health, vision and dental coverage, PTO, tuition reimbursement and employer-matched retirement funds are just a few of the great benefits offered to eligible co-workers, including those working 32 hours or more per pay period!

We're bringing to life a healing ministry through compassionate care.

At Mercy, our supportive community will be behind you every step of your day, especially the tough ones. You will have opportunities to pioneer new models of care and transform the health care experience through advanced technology and innovative procedures. We're expanding to help our communities grow. Join us and be a part of it all.

What Makes You a Good Match for Mercy?

Compassion and professionalism go hand-in-hand with us. Having a positive outlook and a strong sense of advocacy is in perfect step with our mission and vision. We're also collaborative and unafraid to do a little extra to deliver excellent care - that's just part of our commitment. If that sounds like a good fit for you, we encourage you to apply.

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