Office Supervisor-Spine and Pain Clinic

Mercy
St. Louis, MO Full Time
POSTED ON 7/13/2022 CLOSED ON 8/11/2022

What are the responsibilities and job description for the Office Supervisor-Spine and Pain Clinic position at Mercy?

We're a Little Different

Our mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service.

At Mercy, we believe in careers that match the unique gifts of unique individuals - careers that not only make the most of your skills and talents, but also your heart. Join us and discover why Modern Healthcare Magazine named us in its "Top 100 Places to Work."

Overview:

The Office Supervisor is responsible for day-to-day management of the front office co-workers; ensuring adequate coverage at all times, participating in annual performance reviews with the Practice Manager, training new front office co-workers in addition to on-going training for existing co-workers, assist with the development of appropriate front desk policies and procedures as well as performing all front desk duties such as registration, answering/triaging of phone calls, appointment scheduling, form completion, surgery scheduling and precertification. Functions as the EPIC Superuser for front desk duties. Works in conjunction with office coder/biller and Practice Manager to complete all practice work queues; charge review, follow up, credit, registration and billing errors, and VBO to clinic communication WQs (2261, 2580, 2598). Performs duties and responsibilities in a manner consistent with our mission, values, and Mercy Service Standards.

Qualifications:

MINIMUM REQUIRED
  • Education: High School graduate or equivalent
  • Experience: Minimum five years health care experience

PREFERRED
  • Experience: Previous lead or supervisory experience
  • Other skills & knowledge: Experience with CPT/ICD coding and managed care billing

We Offer Great Benefits:

Day-one comprehensive health, vision and dental coverage, PTO, tuition reimbursement and employer-matched retirement funds are just a few of the great benefits offered to eligible co-workers, including those working 48 hours or more per pay period!

What Makes You a Good Match for Mercy?

Compassion and professionalism go hand-in-hand with us. Having a positive outlook and a strong sense of advocacy is in perfect step with our mission and vision. We're also collaborative and unafraid to do a little extra to deliver excellent care - that's just part of our commitment. If that sounds like a good fit for you, we encourage you to apply.

Find us at:

Facebook | LinkedIn | Instagram | mercy.net | Mercy Careers

Manager, Clinic Manager, Clinical Manager, Supervisor, Clinic Supervisor, Clinical Supervisor, Management, Clinic Leader, Clinical Leader, Practice Management, Clinic Leadership, healthcare management, healthcare administration, office manager, healthcare, medical office manager, healthcare

Mercy has determined this is a safety-sensitive position. The ability to work in a constant state of alertness and in a safe manner is an essential function of this job.
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