Patient Service Rep - St. Robert

Mercy
Saint Robert, MO Full Time
POSTED ON 1/17/2023 CLOSED ON 10/17/2023

What are the responsibilities and job description for the Patient Service Rep - St. Robert position at Mercy?

M-F, 40 hours per week

Key Benefits:
  • Regular performance incentives
  • Tuition Reimbursement up to $2,000 for continuing education
  • Health/Dental/Vision available after day one
  • Annual contribution of $100 per month to eligible co-workers enrolled in the Dependent Care FSA
  • Paid parental leave for new parents
  • 401k with employer match
  • Paid PTO for volunteering
  • Competitive salary
  • Future career growth!


Overview:
  • Greets, instructs, directs and schedules patients and visitors.
  • Performs a variety of clerical duties for physicians and clinic staff.
  • Retrieves insurance and patient information, provides forms for tests or interoffice communications and secures signatures as needed.
  • Enters new and established patient information into the computer.
  • Answers incoming calls, sets appointments for patients, dispatches messages and/or calls for all employees. Monitors and revises physician schedules as appropriate.
  • Establishes payment plans and collection of payments.
  • Billings and referral processing.
  • Patient outreach.
  • Other clerical duties as assigned.

Qualifications:
  • Education: Medical office training beneficial. Education necessary to communicate effectively in written and verbal form.
  • Experience: One year experience in a clinic setting beneficial or two years in a public contact position.

We're bringing to life a healing ministry through compassionate care.

At Mercy, our supportive community will be behind you every step of your day, especially the tough ones. You will have opportunities to pioneer new models of care and transform the health care experience through advanced technology and innovative procedures. We're expanding to help our communities grow.

Mercy has determined this is a safety-sensitive position. The ability to work in a constant state of alertness and in a safe manner is an essential function of this job.

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