Assistant Cafe Manager

Merit Coffee is searching for a tenacious Assistant Cafe Manager who is passionate about the pursuit of crafting the highest quality specialty coffee beverages, providing excellent service, and leading a team whose goal is to be an inspiring bright spot in the days of all of our customers.  Our Assistant Café Managers are responsible for managing operations in our fast-growing company, solving problems, driving financial success, building great teams and creating the preferred meeting place in their communities. 

Assistant Café Manager Responsibilities:

·      Welcome customers, inform them about specials or new items, answer questions, and accept orders and payments.

·      Prepare specialty coffee drinks of the very highest quality as well as other beverages, baked goods and foods.

·      Sell retail coffee and brewing equipment, highlight the differences between items and educate customers about brewing methods.

·      Clean and restock work and dining areas, and sanitize equipment and utensils.

·      Learn and teach brewing methods, beverage recipes, food preparation, and presentation techniques to improve coffee and food quality.

·      Maintain coffee knowledge on current offerings and clearly communicate product information to customers.

·      Update signage and displays to attract customers.

·      Take inventory and replenish items in display cases, at tables, or behind the counter.

·      Work as part of an enthusiastic, fun, high-energy team.

·      Adhere to all food safety regulations and quality controls.

·      Participate and attend staff offered trainings and cuppings.

·      Represent brand through proper appearance and clean and well-organized bar.

·      Store opener and closer which require additional duties and expectations.

·      Role Model for brand.

·      Assist the Café Manager with administrative duties including but not limited to ordering, scheduling, inventory, and more.

·      Work alongside the Café Manager to lead and train the team.

·      Performs other duties as required.

Assistant Café Manager Requirements: 

·         High School Diploma or equivalent

·         Strong organizational and leadership skills

·         Must hold a current Managers Food Handlers Certification.

·         3 years’ experience in food and beverage preparation, customer service, or managing a team preferred

·         Training and willingness to pursue excellence in learning about drink preparation and food offerings

·         Exceptional listening and communication skills

·         Ability to walk, bend, and stand for extended periods

·         Availability to work 40 hours per week, around peak hours, including nights, early mornings, weekends, and holidays

·         An outgoing, polite, engaging personality

·         Commitment to customer satisfaction and service excellence

·         Willingness to work as part of a high-energy, efficient team in a fast-paced environment