Bilingual Office Assistant

Merry Maids - Providence
East Providence, RI Full Time
POSTED ON 5/10/2024

 

BI-LINGUAL OFFICE ASSISTANT- PART-TIME EXPANDING TO FULL 

Pay $17-$19 plus incentives and Team bonuses.  

The candidate must possess excellent Bi-lingual skills in Spanish and English and can translate both verbally and in writing. Come join our great team whose passion for delivering excellence every day inspires all to give their best. We are seeking an associate to handle various employee, office, and customer service duties. We have a diverse group of employees requiring a Bi-lingual associate to work closely with them and our team. The work environment is unique and fast-paced. It requires attention to detail. Strong communication, organizational, and computer skills required. Work hours to start are 3 days from 8 AM to 4;30 PM. Apply by E-mail to Gary.Leiter@merrymaids.pro or to view the full job description and apply go to https://merrymaidsprovidenceri.applicantstack.com/x/openings 

  

We are hiring NOW! Exciting opportunity to join our great team to become an integral team member of our management team. We have a diverse cultural office requiring someone who reads and writes in both English and Spanish.  Provide data entry, customer relations, team member assistance, and administrative support. You will get guidance, mentorship, and help to be a top performer in our hands-on learning environment.    

HERE’S THE KIND OF PERSON THAT WILL EXCEL IN THIS JOB:                    

  Your attitude and dedication are your driving forces. You won’t accept” it can’t be done” as an answer. You never say, “It’s not my job,” and you push to find the best solutions. You are enthusiastic and committed, and this drives you forward.  

  You’re self-motivated, thrive in a fast-paced and changing environment, and feel energized by the high volume of work and little downtime. 

  You love meeting new people, and you feel that everyone should be treated equally.   

You are very organized and know how to focus on the essential tasks to grow a business.  

  DUTIES INCLUDE:   

  • Data entry detailed records of customer interactions, transactions, and comments.  

  • Managing customer accounts and following up with customers to ensure satisfaction.  

  • Promptly handling customer issues and resolutions  

  • Utilizing software, databases, and tools appropriately  

  • Answering calls in a high-volume  

  • Daily close-outs of customer production reports  

  • Assisting and participating in the "Employee Morning Routine" and monthly staff meetings  

  

BENEFITS   

401k Retirement Plan, Vacation and flexible time off policy, Health plan reimbursement, Team bonuses and incentives, and Employee discounts.   

  ESSENTIAL KNOWLEDGE, SKILLS, AND ABILITIES:  

  • Ability to multitask in a busy environment, strong organizational skills required.  

  • Knowledge of computers and good data entry skills  

  • Being able to contribute to a positive work climate and our team's performance culture is essential to help the team succeed.  

  • Ability to motivate with a positive attitude.   

  • Ability to demonstrate practical interpersonal skills essential as well as sound judgment      and decision-making skills 

  • Must be able to listen effectively to customers and employees by telephone.  

   EDUCATION/EXPERIENCE REQUIREMENTS:  

  SKILLS:   

      ●    2-4-year general business experience  

  • The skill to read, write, and speak Spanish and English is required.  

  • Ability to read and interpret general business procedures  

  • Ability to perform basic calculations of addition, division, and multiplication.   

  • Requires basic computer skills, such as Microsoft Suite.  

  OTHER CRITERIA:  

  Ability to pass a criminal background check and pass drug screening  

  • Ability to pass motor vehicle records check  

  

 

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