Case Manager

Description

Employee Classification: Exempt/Salaried
Department: Outpatient
Shift: 1st
Schedule: Monday-Friday
Total hours required per week: 40
Reports to: Manager of Outpatient Services
Works in coordination with: Outpatient staff, Residential staff, Recovery Community Coordinator

Position Summary
The Case Manager is responsible for coordinating the service requirement needs of clients experiencing substance use disorders.

Position Responsibilities Description
Triage the medical, social services, housing, legal, financial, etc. needs of clients and give the appropriate referrals
Teach clients skills including budgeting, life skills, and system navigation
Develop a case management service plan to meet Meta House Recovery Community client goals and meet with client weekly to work towards goals
Medication Management with Meta House Recovery Community clients
Complete paperwork related to Recovery Community funding and/or payments including bridge funding SAR and SARJS monthly, housing logs weekly, and membership fee calculation forms monthly
Attend Outpatient staffing, supervision, team meetings, Recovery Community member meetings, and do home visits in the Recovery Community
Perform all required record keeping and paperwork related to treatment and work at Meta House
Develop relationships with community resources
Participate in community resource meetings as assigned
Participate in agency-wide policy/procedure or service committees as assigned
Other duties as may be periodically or permanently assigned

Knowledge, Skills, and Abilities (KSA's) Required
Effective written and verbal communication skills
Ability to work and communicate within a team-oriented workplace
Knowledge of community resources
Able to work cooperatively with other agencies
Able to work with a culturally diverse client population; to understand and respect family dynamics from many cultural viewpoints
Flexibility and problem solving skills
Computer skills including proficiency in Word, Excel, and other applications

Working Conditions & Physical Requirements
All Meta House staff are required to provide proof of vaccination for MMR, Varicella, and annual flu shot.
Adherence to a non-smoking work environment.
Able to:
Tolerate occasional hot or cold days.
Sit or stand for extended periods of time including alternating sitting or standing at will.
Lift and up to 25 pounds on a regular basis and 40 pounds on occasion, preferred.
Ascend and descend stairs using feet and legs.
Bend, stoop, twist, squat, and kneel to perform essential functions.
Reach overhead, and at or below shoulder level.
Read and enter text or data into a computer or other system.
Seize, hold, grasp, turn, or otherwise work with hands.
Touch, pick, punch or otherwise working with fingers.
Hear, understand, and distinguish speech and/or other sounds in order to communicate with clients and/or colleagues.
Express or exchange ideas by means of spoken word to impart oral information to clients or the public and convey detailed spoken instructions to others accurately, loudly, or quickly.
See clearly at approximately 20 inches or less including use of computers or tablet.
Visually identify clients and others for reasons including, but not limited to security, presence in the building, and medication dispensing.
Valid Wisconsin driver’s license required.
Ability to use personal vehicle for work related duties including transportation of clients
Auto insurance coverage with the following limits: 100k per person bodily injury/300k per accident bodily injury limit/100k property damage liability. (required for employees using their personal vehicle for work or for employees transporting clients in their personal vehicle).

Qualifications

Educational Requirements
Bachelor’s degree in Social Work or related field

Experience Requirements
Minimum two years’ experience in working in case management or substance use field preferred