Operations Analyst- Hybrid!

If you’ve ever wanted to build something from the ground up, this is the role for you! You will make an immediate impact when you join our team, and we expect your ongoing input and feedback along the way.

About MetaPhy: MetaPhy Health is a physician services company focused on leveraging telehealth technology to manage specific chronic conditions within the physician practice in the Gastroenterology space. This role offers you the opportunity to participate in the emerging and exciting world of virtual care in an entrepreneurial environment.

Why MetaPhy: At MetaPhy, it’s more about the journey than the destination. We want your input, your feedback, and your help as we continually STRIVE to do better and to be better. As a part of our team, we are committed to investing in you. We prioritize your associate experience and hope to bring something unique to it, whether that be providing growth opportunities for your development or allowing you some flexibility to manage a better work-life balance.

MetaPhy is looking for an individual that can help improve productivity and efficiency in our operational processes.  The right candidate will be able to learn the business and make changes to streamline operational tasks. They would create and manage reporting focused on various metrics and work cross-departmentally as well as offer application support across multiple platforms.

Duties and Responsibilities:

• Maintain and troubleshoot third party applications.
• Support the Operations team in the technical onboarding of new hires and upkeep systems.
• Organize, coordinate, and validate data loads from outside parties.
• Create new processes and procedures to enhance daily operation activities.

• Analyze data and information to identify business opportunities.
• Coordinate scheduled, ad hoc, and cross-departmental analysis requests for internal and external use.
• Interpret, design, and develop appropriate analyses to solve operation problems.
• Access data for analysis using business intelligence tools (e.g. Power BI, Excel, SQL, etc.).
• Communicate results of analysis to various levels of the organization including Executive Leadership.

Skills and Abilities:

• Good analytical and problem- solving skills.
• Experience in Power BI.
• Advanced experience in Microsoft Excel and VBA.
• Ability to understand the business and provide best practice processes.
• Experience in data analytics and reporting.
• Excellent communication skills, both verbal and written.
• Must be able to work with minimal supervision.
• Good interpersonal skills to work with different management levels.
• Strong business acumen.
• Experience with CRM tools like HubSpot is a plus.

Requirements:

• Degree in business administration or a related field required.
• 3 years of experience as an Operations Analyst or in a similar position.
• Background in healthcare is a plus.
• Legally authorized to work in the U.S.

Perks and Benefits:

• Competitive pay
• PTO
• Paid Holidays
• Medical, dental and vision