Mortgage Specialist - Bilingual Spanish/English

Mortgage Specialist – Bilingual Spanish/English  As a bilingual Mortgage Specialist, you will work closely with our internal team, our members, and the communities we serve, to help drive sales of our mortgage programs and products.  Perform a variety of duties relating to the internal sales and origination of real estate lending products, including specialized programs, and in accordance with regulatory requirements and internal policies and procedures. Essential Job Functions Respond to assigned internal leads through a variety of channels, which includes in-person, telephone, and online. Counsel applicants on credit and affordability, as well as conduct pre-qualification analysis.  Maintain contact with loan applicants throughout the loan process.  Guide all loan applicants through the application and mortgage process from origination to closing. Maintain contact with pre-approved and pre-qualified applicants on a regular basis. Explain interest rates, loan terms, and payment amounts to applicants.  Discuss and obtain credit related items required for loan approval. Adhere to member verification procedures, compliance, credit union policies and procedures, and state and federal regulations. Maintain thorough knowledge of credit union products, policies, and procedures by attending all training, informational meetings and required compliance courses. Education and Experience  High School diploma or equivalent preferred; College degree desired. Minimum of 2 years mortgage origination and/or customer service experience strongly preferred. Skills/Knowledge/Certifications Demonstrated fluency in both Spanish and English.  Experience using both languages within a professional capacity strongly preferred. Active Mortgage Loan Originator (“MLO”) license with National Mortgage Loan Service registry in accordance with credit union’s S.A.F.E Act policies and procedures strongly preferred. Knowledgeable of state and federal mortgage regulations. Exceptional communication skills are a must – via the telephone, in-person, or written communication.   Ability to establish rapport quickly with prospects, develop relationships, influence stakeholders, and serve as conduit of information and decisions. Experienced with office software including loan origination systems and contact management tools. Compensation is a base salary plus commission.  Exceptional follow through, organizational skills and sales instincts are a must. All new hires are required to onboard for a minimum of 30 days on-site in Chelsea.  Work Environment: Once initial Onboarding is completed,  Position is eligible for Hybrid Work Agreement: minimum of 3 days/week in office. (Tuesdays, Wednesdays, and another day to be worked out within department).   Position is eligible for Compressed Work Agreement (4x10) Some travel required (branch locations, offsite meetings, seminars, community events)   Why Join our team: Comprehensive Benefits: Health, Dental, and Vision coverage for employees working minimum of 20 hours/week; Metro provides assistance toward premiums and copays Annual bonus eligibility; annual retention bonus vesting program 401(k) with matching plan & safe harbor plan – allowing every employee to save for retirement 3 weeks paid vacation; 11 paid holidays Wellness Incentives; Employee Assistance Program; Flexible Spending Account; Prescription Drug program and range of voluntary benefits (LTD, STD, AD&D) Discounts on Pet Insurance Strong growth opportunities with development plans and position-related or job-related tuition assistance to help you attain your long-term career goals Growing, dynamic environment - no day is ever the same and join an exceptional team of co-workers Exceptional training program (classroom, on-the-job, and mentoring)     Apply today and explore this amazing opportunity and team!