Job Posting for Medical Spa Receptionist (Bilingual Spanish) (new search) at Metro Dermatology of NY P.C.
We are seeking bilingual (Spanish and English) receptionists/operators for the medical spa at our Bronx location. The ideal candidates can work quickly and juggle multiple tasks while providing compassionate service to our clients. Metro Dermatology of NY PC is a high-volume dermatology and aesthetics practice that serves diverse communities in the Bronx, Flushing, and Elmhurst, NY, and Fort Lee, NJ. Office hours are 9 am to 5 pm Monday to Friday, and Saturdays from 9 am to 1 pm. Employees work 34-40 hours/week and are expected to work at least one Saturday/month. Overtime is paid for work over 40 hours any week. Benefits include partially subsidized health insurance, vision and dental coverage, 401k or Roth retirement plan after meeting eligibility requirements,
Job requirements:
MUST BE FULLY VACCINATED AGAINST COVID-19, INCLUDING BOOSTER if eligible
High school diploma/GED required
REQUIRED: Fluency in Spanish AND English
PREFERRED: Prior experience with EHR or EMR sytems
Prior customer service experience preferred
Must be able to handle a fast-paced environment and prioritize tasks
Must have excellent communication, problem solving, and customer service skills
Familiarity with Microsoft Office software (Word, Excel) a plus
Job responsibilities:
Open and/or close the office (depending on schedule) -- gates, computers, lights, etc.
Greet clients upon arrival, sign them in
Maintain tidy front desk and reception area
Provide clients with intake and new client forms, and necessary office policies and legal documents
Process payments
Process client records, scanning documents, updating billing records
Schedule new and follow-up appointments based on provider availability
Confirm appointments for new and follow up clients
Answer multi-line phones and handle or re-direct the caller as needed
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