Host

Metro Diner
Newark, DE Other
POSTED ON 3/25/2024 CLOSED ON 6/21/2024

What are the responsibilities and job description for the Host position at Metro Diner?

Job Details

Job Location:    Newark - Newark, DE
Salary Range:    Undisclosed

Description

We are looking for friendly folks like you to join our team! Metro Diner is known for warm, welcoming service, familiar faces, and award-winning food. At Metro Diner, “simply delicious” defines our food and 100% Guest Satisfaction is our main priority. We don’t just speak about our culture – we live and breathe it every day – it’s who we are!

A Host is a personal representation of the overall hospitality and quality of the restaurant.  It is of utmost importance for you to make sure each Guest receives a cheerful and sincere greeting.  You must also make sure every Guest is sincerely thanked and invited to come back and dine with us. 

We have:

  • A great team that’s waiting for you to join!
  • A family-oriented business model
  • Competitive benefits
  • Paid vacation
  • Long-term career growth

You have:

  • A genuine SMILE!
  • A commitment to ensuring that Metro Diner presents a positive image through warm welcoming and sincere thanks as Guests depart
  • The people skills to calmly and professionally communicate with Guests, Team Members, and Vendor Partners
  • The ability to seat Guests at tables as quickly as possible
  • The understanding of how to accurately record Guest names on a wait list
  • The efficiency to answer the telephone by the second ring
  • Organizational skills to keep the front of the diner tidy and attractive

 

You may also have:

  • Experience as a Host in a fast-paced work environment
  • Working experience in providing accurate wait times to Guests
  • Poise and grace to handle Guests’ questions and complaints about wait times  
  • Familiarity with sound systems to call Guests and headsets to communicate with Team Members
  • The motivation to work with servers, expo, and bussers to ensure efficient operations focusing on Guests’ needs


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