What are the responsibilities and job description for the Server position at Metro Diner?
Job Details
Description
We are looking for friendly folks like you to join our team! Metro Diner is known for warm, welcoming service, familiar faces, and award-winning food. At Metro Diner, “simply delicious” defines our food and 100% Guest Satisfaction is our main priority. We don’t just speak about our culture – we live and breathe it every day – it’s who we are!
Servers provide friendly, responsive service to create an exceptional dining experience for all of our Guests. Each server’s primary objective is to make our Guests feel so at home and comfortable that they will want to return again and again.
We have:
- A great team that’s waiting for you to join!
- A family-oriented business model
- Competitive benefits
- Paid vacation
- Long-term career growth
You have:
- A commitment to making Guests feel welcome upon arrival and appreciated when they depart
- The people skills to calmly and professionally communicate with Guests, Team Members, and Vendor Partners
- The determination to become knowledgeable of all Metro Diner has to offer, including menu items, special events, and Metro Diner gear
- The skills to take food and beverage orders accurately and promptly
- Poise and grace to handle Guests’ questions and complaints appropriately
- The understanding to prepare and present Guests their check, accept payment, and process credit card or accept cash as applicable
You might also have:
- Experience as a Server in a fast-paced work environment
- Experience in diffusing stressful situations through a calm, thoughtful demeanor
- Ability to work as part of a team and help facilitate the smooth running of the diner as directed by the General Manager or supervisor
- A passion for working alongside other Team Members to provide excellent service while growing the company financially