Description
Love Your Mondays again!
Customer Relationship / Agent Account Manager
Our Customer Relationship / Agent Account Managers act as the main point of contact with some of our Metronet commercial customers post-sales to ensure that all needs and expectations are met.
This requires handling customer concerns, account issues, and escalate support by directing and facilitating inquiries to the appropriate internal teams.
Our Customer Relationship / Agent Account Managers are also responsible for providing guidance and suggestions to our commercial clients by identifying new opportunities to fit their needs.
A successful candidate would have strong written and verbal communications, have an exceptional level of customer service experience with external and internal stakeholders, as well as have a strong attention to detail and organization.
ESSENTIAL JOB FUNCTIONS :
JOB QUALIFICATIONS AND REQUIREMENTS :
WHAT WE OFFER
An opportunity to fuel your passions. We offer full benefits package, Health, Vision, Dental with competitive pay and aggressive 401k match up to 6%.
You will have an opportunity to put your brand on paper and leave your mark on the Telecomm industry as we continue to grow rapidly!
Metro net is an equal opportunity employer. We will not discriminate against any applicant or employee on the basis of sexual orientation, gender identity, race, gender, religion, age, national origin, color, disability, or veteran status.
EOE / Minority / Female / Disabled / Veteran
Join us and find out what it means to love your career !
At Metronet , we are the nation's largest independently own 100% Fiber Optic company founded in the Midwest. We are customer-focused and provide cutting-edge fiber optic communication services, including fiber internet and full-featured Fiber Phone.
We have been growing communities since 2005 and have built networks in more than 250 cities across 16 states.
We are proudly recognized as a Top Diversity Employer by Diversity Jobs in 2022. We believe in our people by growing their talent, offering career paths, advancement opportunities and skill development.
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Last updated : 2024-03-24
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