Job Posting for Data Analyst at Metropolitan Airports Commission

Under the direction of the Director, Real Estate & Airline Affairs, the Data Analyst is responsible for collecting data and conducting analysis of data collected and maintained within the Finance and Revenue Development Division. This role will establish procedures for transforming raw data into actionable insights which is intended to drive revenue development and customer experience through informed decision-making across the division.

To apply: Click the "Apply" link located above the position description, log-in and follow the instructions provided.

Questions regarding this position can be directed to Nicole Kiefer @nicole.kiefer@mspmac.org or 612.726.8166.

Applications will be accepted until 3:00 p.m. on Friday, May 24, 2024.

MAC complies with the Americans with Disabilities Act. If an accommodation is required for you to participate in the application process because of a disability, please contact Tekia Jefferson at 612-726-8196 or Tekia.Jefferson@mspmac.org.

MAC is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, gender, age, nationality, or disability. Data Analytics

Coordinates data collection and analysis efforts with internal and external stakeholders.
Analyze data and performance measures to provide actionable insights and recommendations to increase revenue streams and improve the passenger experience.
Understand the business demands and anticipate data needs. Propose analysis and reports to meet the business objectives.
Perform data governance activities that include: quality checks on data to ensure accuracy; data category mapping and continued management of standardized authoritative data sets; identify and address data discrepancies and anomalies, validate data integrations to ensure completeness.
Partner with and hold accountable tenants and other outside partners to MAC data standards and data-related contractual obligations.
Interact with division teams and management staff to provide seamless data analysis and data delivery as needed.
Serve as a division resource for data investigation on key performance indicators and other prioritized data driven initiatives.
Represent the division, where assigned, for business interests on enterprise-wide data related business process improvements.
Identify and develop dashboards and reports to depict operational status against key performance indicators and other data initiatives.
Use tools like Power BI, or other visualization tools to build and implement predictive analysis solutions to forecast trends and outcomes; evaluate performance and make adjustments as needed.
Create and convey clear and meaningful visualizations, such as charts and graphs, to communicate findings to non-technical stakeholders.

Senior Level Individual Contributor (SRIC) Competencies

Customer Focus - Building strong customer relationships and delivering customer-centric solutions.
Manages Complexity - Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems.
Decision Quality - Making good and timely decisions that keep the organization moving forward.
Resourcefulness - Securing and deploying resources effectively and efficiently.
Ensures Accountability - Consistently achieving results, even under tough circumstances.
Collaborates - Building partnerships and working collaboratively with others to meet shared objectives.
Values Differences - Recognizing the value that different perspectives and cultures bring to an organization.
Communicates Effectively - Developing and delivering multi-mode communications that convey a clear understanding of unique needs of different audiences.
Persuades - Using compelling arguments to gain the support and commitment of others.
Courage - Stepping up to address difficult issues, saying what needs to be said.
Instills Trust - Gaining the confidence and trust of others through honesty, integrity, and authenticity.
Being Resilient - Rebounding from setbacks and adversity when facing difficult situations

MINIMUM REQUIREMENTS

Bachelor’s degree in business, statistics, mathematics or related field.
Four years of experience performing quantitative research and analysis
In lieu of a degree, eight years of experience performing quantitative research and analysis.
Excellent written and presentation communication skills.
Advanced skill level using Microsoft Excel and PowerPoint.
Demonstrated ability to format and lay out complex data into clean, clear, and concise reports and graphical presentations.
Experience researching and analyzing complex issues and providing actionable recommendations based on analysis.
Ability to work independently with limited work direction.
Excellent customer service skills with strong troubleshooting, research, and analysis skills.
Ability to understand and communicate technical information to the end users in an easily understood manner.
A valid Driver's License and a reliable vehicle to commute between job sites.

DESIRABLE REQUIREMENTS

Master’s degree in statistics, mathematics, computer science, information technology or related field.
Understanding of relational databases and experience with querying languages (e.g., SQL).
Experience performing analysis for a large commercial environment or hub airport.
Experience in survey and design and fieldwork.
Experience in qualitative research.

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