What are the responsibilities and job description for the Outreach Specialist position at MGM Energy?
Job Title: Outreach Specialist
We are an energy conservation company, offering its employees opportunity, stability, positive core values, cooperation, and support.
Job Overview:
The Outreach Specialist will complete assessments through an in-home audit by verifying the eligibility of all Southern California Gas Company, Southern California Edison, Southwest Gas, and Bear Valley Electric customers. All Outreach Specialists are expected to follow the structural guidelines established by the Energy Saving Assistance Program (ESAP). The Outreach Specialist is expected to canvass, telemarket and find potential customers that meet the program guidelines. The Outreach Specialist must attend in-person or virtual appointments self-generated or scheduled by the MGM Energy Call Center. Our Energy Specialist should have the ability to provide outstanding customer service and good communication skills.
Reports to:
- The Outreach Specialist reports to the program Administrator and Office Manager
The Position:
We’re looking for an Outreach Specialist. This is a commission-based position ranging on average between $50,000-$70,000 per year Plus Bonus.
- We offer competitive pay.
- Bonuses
- Company Phone
- Paid Holidays
- Paid sick days
- Paid personal time
- Paid vacation time
- Paid training and certifications
- Flexible schedules
Responsibilities and Duties
- Successful complete certification training or any other required training
- Perform outreach for the company’s home improvement and weatherization programs
- Ensure enrollments are summited by the expected time
- Report to schedule appointments on time and prepared
- Canvass door-to-door or telemarked to find potential customers
- Identify and document customer eligibility according to program guidelines
- Conduct structural in-home assessments at customer’s homes, apartments, and mobile homes
- Provide energy education and energy conservation tips to customers as required by program guidelines
- Maintain accurate customer records, files, forms, and paperwork
- Stay updated on program requirements and standards
- Maintain a positive relationship with customers, staff, and utility company representatives
- Participate in the routine meeting, workshops, and training as directed by the Program Administrator
- Responsible for the excellent image of the company while on company time
- Responsible for performing other duties/tasks assigned by the Program Administrator
Requirements:
- Must have an active California Driver’s License
- Must have an active Home Improvement Sales License
- Reliable transportation
- Must have strong communication skills
- Must have basic computer skills
- Two years minimum experience with the Energy Savings Assistance Program
The Location:
Apple Valley, CA and Sorrounding Areas
Why Should You Apply?
- Competitive pay, eight paid holidays, paid sick days, personal time
- Great team that strives for all employees to succeed in the job position
- Opportunities for on-the-job paid training
Job Type: Full-time
Pay: Commission
We are an Equal Opportunity Employer and do not discriminate against applicants due to race, ethnicity, gender, religion, national origin, veteran status, or the basis of disability.
Job Type: Full-time
Pay: $50,000.00 - $70,000.00 per year
Benefits:
- 401(k)
- Employee discount
- Flexible schedule
- Paid time off
- Professional development assistance
- Referral program
- Retirement plan
Schedule:
- 10 hour shift
- 12 hour shift
- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
Education:
- High school or equivalent (Preferred)
Experience:
- Sales Lead Generators & Telemarketers: 1 year (Preferred)
- Energy Savings Assistance Program: 1 year (Required)
Language:
- Spanish (Preferred)
License/Certification:
- Home Improvement Sales License (Required)
- Driver's License (Preferred)
Work Location: In person
Salary : $50,000 - $70,000