What are the responsibilities and job description for the Bell Baggage Handler (Bell & Door) (Part Time) (New York New York) position at MGM Resorts International?
Location:
Las Vegas, NevadaBecome one of the stars behind the show and become part of the world's most powerful entertainment brands. Our Company has one exciting mission: To Entertain The Human Race.
PRIMARY PURPOSE:
As a Bell Baggage Handler, you will set the stage for guest experience with your welcoming smile and service. By understanding their unique stories and needs, you will own their experience to create WOW moments and memories they will carry with them far beyond their stay with us.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
- Work the baggage compound by retrieving bags from the belt systems, placing them into the proper grids based on luggage tag numbers until they are requested
- Bring luggage in or out for Hotel groups
- Maintain a clean work area for guests and staff
- Provide excellent customer service consistent with the company’s core service standards and brand attributes
- Perform other job-related duties as requested
KNOWLEDGE, SKILLS, AND ABILITIES:
- Demonstrate a positive attitude and outgoing personality
- Able to effectively communicate in English, in both written and verbal forms
- Effective listening abilities with strong judgment skills
- Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts
- Maintain a professional, neat and well-groomed appearance adhering to company standards
MINIMUM REQUIREMENTS:
- Work varied shifts, to include weekends and holidays
PREFERRED:
- Six (6) months guest service experience
- Experience in a similar resort setting
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