Housekeeper

With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career!

ELS is hiring for the position of Housekeeper in Rochester, Massachusetts.

What you'll do :

Our h ousekeepers make sure that our resorts are clean and tidy to ensure that our guests have a five-star experience.

Your job will include :

• Housekeepers clean the resort office, clubhouse, public access areas and models as directed, including mopping , dusting, vacuuming and removing trash.
• Housekeepers also clean cabins and rentals to prepare for new guests.
• Keep rentals and common areas clean and maintain them to our standards.
• Keep track of cleaning supply inventory and request refills as needed.
• Report any maintenance concerns for repairs in common areas, vacant or rental homes to the Resort Manager or Maintenance Supervisor.
• As a housekeeper you will also assist the maintenance staff and other staff members as needed.
• Assist with cleaning up resort-sponsored guest activities and functions.
• Assist your Resort Manager in responding to guest inquiries in a timely, professional manner and with patience and concern.
• Solve guest-related problems and address conflicts with a positive attitude.
• Housekeepers may also drive a motorized vehicle to run errands and / or pick up supplies as needed.
• Work closely with management and the management staff to maintain open communications and make sure that the resort team is integrated and coordinated.
• Provide outstanding customer service.

Experience & skills you need :

• High school diploma or the equivalent.
• One to three years of experience in a housekeeping role.
• Knowledge of cleaning supplies and products.
• Previous housekeeping experience is a plus.
• Organizational skills and attention to details.
• Valid driver's license, good driving record and current auto insurance.
• Ability to lift up to 50 pounds.
• Willing and able to work weekends and holidays as needed.

In return for your excellent skills and abilities, we offer a comprehensive benefits package including : medical, dental, and vision plans, a generous 401(k) employer match, and paid vacations, holidays, and sick time.

As an Equal Opportunity Employer, we welcome and thank all applicants.

Last updated : 2024-03-07