Business Analyst

Founded in 1999, MHS is a full-service provider of innovative material handling systems that solve the challenges of distribution and fulfillment operations. We build, engineer and maintain systems for some of the biggest companies in the world, including UPS, FedEx, Walmart, Amazon and others. MHS is already one of the 10 largest material handling system suppliers worldwide, and we only expect to continue growing. We’re looking for top talent to be part of the journey.
The Business Operations Analyst is responsible for the development and execution operations plans in support of the company’s overall goals and vision. The Business Operations Analyst leads development of plans and designs business processes/tools and tactics to improve and support business function.
JOB FUNCTIONS:

• Oversee and manage operational execution of large scale cross functional operations projects to ensure alignment across multiple teams on goals and deliverables.
• Example projects include designing and implementing end-to-end change order management process involving 10 business functions.
• Developing business processes to manage and implement data integrity initiatives.

• Improve operational efficiency of business processes by incorporating new concepts, key ideas, technology, and procedures into operational plans and approaches.
• Guide senior leadership to manage change impacts and operational priorities in support of organizational objectives.
• Design, develop, and scale business processes and tools.
• Develop an advanced understanding of internal business processes and technology used within and between business functions.
• Conduct meetings and/or training workshops to convey operational information and reports to a varied set of audiences both internal and external to the organization.
• Be results focused.
• Collaborate with business departments to develop, maintain, and manage customer deliverable reports to support the operations cadence.
• Analysis data models to Identify bottlenecks and critical issues in the business processes, critical path analysis on individual projects, resource constraint management by department.
• Lead standardization of business processes across different project types to drive efficiencies in a matrix organization. This involves engaging the leadership team within each department to remove variability from the various business functions and processes.
• Oversee portfolio of project schedule compliance, identifying areas of opportunity through schedule analysis, optimize reporting requirements are met by compiling reports inline with project manager needs.
• Set up meetings with different business functions to ensure performance of resources according to the project baselines.
• Guide Project managers in developing consistent schedules by developing schedule templates for different business functions.
• Design and develop database to capture different datapoints associated with business processes.
• Operate horizontally through the organization, bridging between business functions and technology.
• Compile data and analytics that enable senior leadership to make business decisions and manage day to day business operations.
• Compile documentation to refine execution of new and on-going processes.
• Prepare and present dashboards that enable senior leadership to see key metrics used to measure the progress of all functions involved in the execution of projects.
• Analyze current business processes and propose, plan, and execute changes in order to improve operational efficiency.
• Verify data and drive data integrity across the organization.
• Compile reports that validate that schedules are in line with baseline budget.

QUALIFICATIONS:

• Associates degree in Industrial Engineering or similar field required.
• 3 years’ experience in project management, operations, management consulting, or other related field.
• Strong quantitative skills along with ability to get things done.
• Strong ability to validate or invalidate business hypotheses with the help of systematic approaches.
• Ability to derive and present actionable insights by diving deep into huge amounts of data.
• Ability to derive alignment across multiple stakeholders with different business needs.
• Ability to be detail-oriented and structured while juggling between multiple priorities.
• Proficiency with Microsoft products such as Word, PowerPoint, Excel, Project Professional, SharePoint, and other Microsoft Cloud products.
• Strong technical skills with reporting services such as Microsoft Excel, PowerBI, SQL, etc.

PREFERRED QUALIFICATIONS:

• Strong ability to automate business processes using Python, VBA, Power Automate, or similar programming tools.
• Strong ability to strategically think about technical challenges and end user impacts.

This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of this position. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.
It is the policy of Material Handling Systems, Inc (MHS) and its affiliated companies to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, pregnancy or pregnancy-related condition, status with regard to public assistance, veteran status, citizenship status (if authorized to work in the U.S.), or any other characteristic protected by federal, state or local law. In addition, MHS will provide reasonable accommodations for qualified individuals with disabilities.

Job Type: Full-time