Host

Michael Symon Restaurants
Cleveland, OH Full Time | Part Time
POSTED ON 11/30/2023 CLOSED ON 1/10/2024

What are the responsibilities and job description for the Host position at Michael Symon Restaurants?

Mabel's BBQ Front Door Personnel must be friendly and outgoing with a focus on genuine hospitality. This position represents the face of our restaurants and is the first point of contact for our guests.

Responsibilities

· Daily cleaning duties as required by management

· Completion of all side work, before, during, and after the shift as required by management

· Welcoming all guests with a smile and a warm greeting

· Operation of a multi-line phone system

· Navigation of the Opentable system in order to manage walk-ins, and waitlist business

· Efficiently managing the seating and preferences of guests

· Handling all gift cards transactions

· Selling retail items

· Processing carryout orders

· Assisting in maintaining dining areas and clearing tables, sweeping and cleaning floors, checking bathrooms for cleanliness and straightening up as needed

Requirements

· The ability to multi-task in a fast paced environment while maintaining a calm composure and a friendly demeanor

· Use of good communication skills with and showing respect to all guests, fellow employees, and management

· Demonstrate a base knowledge of all menu items offered in the restaurant

· Fluently and efficiently navigating the restaurant’s point of sale system & Opentable system

· Coming to work on time, and with a positive attitude every shift

· Demonstrating correct financial reporting and cash handling

· Following all policies and procedures as listed in the Employee Manual.

All front door personnel will undergo a 5 day training period after which they will function under a 60 day probationary work period. During training, and before being allowed to work any post training shifts, all front door personnel must complete and pass a Food/Menu Test, a Point of Sale test and a General Restaurant Knowledge Test. Additionally successful completion of training is dependent on performance approval of the restaurant’s Designated Trainers and Managers.

Job Types: Full-time, Part-time

Pay: $16.00 per hour

Benefits:

  • Dental insurance
  • Employee discount
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Referral program
  • Vision insurance

Physical setting:

  • Casual dining restaurant

Shift:

  • 8 hour shift
  • Day shift
  • Night shift

Weekly day range:

  • Weekends as needed

Work Location: In person

Salary : $16

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