Member Experience (Branch) Manager
Job Posting for Member Experience (Branch) Manager at Michigan Credit Union League
Organization: Lake Trust CU
Date Posted: February 9, 2024
Region: Mid-Michigan
Location of Position: Lansing
Position Level: Managerial
The Member Experience Manager is passionate about leading and inspiring others to deliver the Best Member Experience. They are committed to demonstrating Lake Trust Core Values and delivering a Brand Promise experience to both internal and external members. This individual leads by example and is a role model to their team and their peers. The Member Experience Manager is responsible for maintaining operational excellence of a full service branch office, including operations, lending, product sales, member service, security and safety in accordance with the Credit Union’s objectives. This individual is expected to meet or exceed branch sales and service goals through coaching team members to build and enhance member relationships. This
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