PARTS COORDINATOR

MICRO CENTER is the nation’s leading computer and electronic device big box retailer! Our technology superstore has an industry-leading 40,000 selection of premier computer products and the most knowledgeable staff in the business.

We are currently seeking self-motivated, hard-working PARTS COORDINATOR. If you have a passion for computers & electronics, Micro Center is the place for you! It is Micro Center’s core promise to take care of our associates and customers. We have established industry leading COVID-19 health and safety standards for our locations nationwide to ensure the continued health both of our associates and customers.

MICRO CENTER OFFERS EXCEPTIONAL BENEFITS:

• Flexible Schedules & Excellent Pay
• Employee Discount that includes a Friends & Family Discount Program
• Tuition Reimbursement & Education Discounts
• Paid Time Off for Regular Associates
• Benefit Coverage for Regular Full-Time Associates
• Esteemed Vendor & Company Job Training
• Career Advancement Opportunities

MAJOR RESPONSIBILITIES – PARTS COORDINATOR:

• Same day ordering of replacement and upgrade service parts for computer and peripheral equipment to ensure the highest levels of customer service and satisfaction
• Same day installation of received parts
• Process merchandise return authorizations within 72 hours of replacement parts receipt, to include research and reconciliation of warranty billing and shipments/deliveries
• Effectively communicate and coordinate as needed with other departments, including Store, Corporate Office and Service Distribution Center
• Keep up-to-date on retail products and current technologies
• Maintain the Parts Room within the Service Department by ensuring a clean and organized work area, conducting cycle counts, completing inventory adjustments and transfers, stocking and replenishing computer parts and participating in merchandising activities
• Support store operations by maintaining loss prevention awareness and security of Parts Room and by helping to prepare for physical inventory
• Participate in open and close procedures
• Perform other duties and tasks as assigned

EDUCATION & EXPERIENCE:

• High school diploma or equivalent with proficiency in Microsoft Office
• Working knowledge of computer operating systems, hardware, software and components
• Professional appearance and demeanor and a sincere interest in helping customers
• The ability to communicate professionally and handle multiple projects at once
• Physical requirements: lift up to 50 lbs., stand for prolonged periods of time
• Shifts will primarily be Monday-Friday, but may include hours before and after the store is open to the public and may also include mornings, nights, weekends and holidays
• Previous retail customer service, inventory control or computer technician experience is preferred
• Industry and vendor certifications a plus, but are not required

Micro Center is a place where your future success and growth are truly a result of your own efforts and achievements. Our teams are made up of motivated individuals who work hard to advance their careers. Join our team and see how hard work, loyalty, competitive spirit and unwavering commitment to the customer can take you and your career to new places.

Micro Center is an Equal Opportunity Employer.