What are the responsibilities and job description for the Desktop Support - 26077 position at Micro Solutions?
This position is for our dynamic Fortune 500 partner in the Winston-Salem.
Vacation and Benefits package available.
This is a 1 year assignment with possibility of extension.
NOTE – Micro Solutions is unable to provide sponsorship or to meet other employer work visa requirements. All candidates must be willing to undergo a background screening.
DESCRIPTION:
- Responsible for the effective acquisition, installation, maintenance, and use of desktop technology.
- May be responsible for the purchase and installation of hardware/software.
- Represents bridge between technology and business needs.
- Resolves problems with new and existing equipment.
- May train end users on software.
- Administers end user requests and projects.
- Coordinates resources to solve problems.
- Develops solutions to routine technical problems of limited scope.
- May be assigned to small projects or to phase(s) of larger projects.
- Contributes to the completion of routine technical tasks.
QUALIFICATIONS / MUST HAVES:
- 2-year associate degree or equivalent work experience.
- Computer / Refresh / Hardware Support experience.
- Local area computer network troubleshooting experience.
- High quality customer service skills.
Job Types: Full-time, Contract
Pay: $20.00 - $24.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Education:
- Associate (Preferred)
Experience:
- Computer / Refresh / Hardware Support: 1 year (Required)
- Local area computer network troubleshooting: 1 year (Required)
- High quality customer service: 1 year (Required)
Work Location: In person
Salary : $20 - $24
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