What are the responsibilities and job description for the Refresh Technician - 24818M position at Micro Solutions?
This position is for our dynamic Fortune 500 partner in the Charlotte area.
Vacation and Benefits package available.
This is a 1 year assignment with possibility of extension.
NOTE – Applicant must be U.S. citizen or green card holder and must be willing to undergo a background screening.
- Responsible for receiving IT PC inventory, imaging Laptop and Desktop Computers, installing licensed software, engaging with customers, deploying new PCs, and reclaiming legacy PCs.
100% onsite
Daily tasks include (but are not limited to):
o Active Directory Administration
o Familiarity with cloud applications (Box, Office365, etc.)
o Dameware remote connection/utilization
o Altiris Deployment server utilization
o Asset management skills
o Internet Explorer and various browser(s) support
o Installation/configuration of various Adobe products
o Installation/configuration of Check Point endpoint client software
o Printer/driver troubleshooting & installation
o ServiceNow utilization
o Cisco WebEx service support
o Box user administration
o Hardware ordering/deployment
o Customer scheduling/follow-ups
o Multi-team interaction and/or technical roundtable participation
o Standard device imaging via USB/PXE server(s)
Job Types: Full-time, Contract
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Education:
- Associate (Preferred)
Experience:
- Active Directory Administration: 1 year (Preferred)
- Cloud Applications: 1 year (Preferred)
- Dameware remote connection/utilization: 1 year (Preferred)
- Altiris Deployment server: 1 year (Preferred)
- Internet Explorer and various browsers: 1 year (Preferred)
- Various Adobe products: 1 year (Preferred)
- Printer/driver troubleshooting: 1 year (Preferred)
- ServiceNow: 1 year (Preferred)
- Cisco WebEx: 1 year (Preferred)
- Box user administration: 1 year (Preferred)
- USB/PXE server(s): 1 year (Preferred)
- Hardware ordering/deployment: 1 year (Preferred)
Work Location: One location