Salary Job Openings

Support Technician

Mid American Signal, Inc.
Buffalo, MN Full Time
POSTED ON 3/24/2024
Benefits:
  • 401(k)
  • 401(k) matching
  • Bonus based on performance
  • Competitive salary
  • Dental insurance
  • Health insurance
  • Paid time off


Mid American Signal is an established Support Technician in the Midwest United States, specializing in Traffic Signal Systems, Intelligent Transportation Systems, Connected Vehicle Systems & Roadway Lighting Systems. We are currently planning to expand our team by seeking to employ a full-time, skilled Support Technician based in the Minneapolis/St Paul metro area.

Qualified candidates shall meet the following requirements as a minimum:
  • International Municipal Signal Association – Traffic Signal Technician Level II certification or ability to obtain same within two years of employment, or other verifiable experience
  • Tier One & Two technical support and understanding of traffic signal control systems
  • Assist customers in solving basic to complex traffic control system issues
  • Ability to work productively and collaboratively in a remote office environment
  • Perform trouble calls, system commissioning, and assist with customer training
  • Valid driver's license - must meet insurance underwriting requirements
Preferred candidates should be able to meet the following:
  • 3 years experience - Support Technician in a Traffic Signal and/or Intelligent Transportation Systems or related field;
  • Must have the flexibility to travel (average 40% of time, as high as 70% of time) to customer locations within assigned region
    • Travel to our Kansas City, KS headquarters is also occasionally required
  • Professionalism, customer service skills, and effective communication skills
  • Ability read and understand electrical wiring diagrams and civil traffic engineering plans
  • Ability to understand and set up software, networking, and programmable logic circuits
  • Experience with Microsoft Dynamics 365 CRM and Microsoft Office suite

Schedule is Monday through Friday with occasional weekends

Company Benefits include: * PTO * Some Paid Holidays * Insurance (Group Health and Dental), 401K Retirement Plan

Salary: Competitive pay with production bonus incentives

Job Type: Full-time

Education:
  • High school or equivalent (Required), 2-year college or technical college degree preferred

Flexible work from home options available.

Salary.com Estimation for Support Technician in Buffalo, MN
$36,210 to $46,601
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