Research Program Manager

Who We Are:

At the Mid-Atlantic Permanente Medical Group, more than 1,700 Permanente physicians and nearly 300 staff professionals come together to make a positive impact on the health and lives of more than 825,000 people who get their healthcare through Kaiser Permanente. Serving a diverse community that spans Washington, D.C., suburban Maryland, Baltimore, and northern Virginia, we are a single group practice that offers an array of best-in-class facilities, resources, and services at over 30 medical centers, more than a dozen community hospitals, and several skilled nursing facilities — all focused on creating an environment that empowers our physicians to provide high-quality care.

Job Summary:

MAPMG is seeking to hire a Research Program Manager to support the American College of Surgeons (ACS) National Surgical Quality Improvement Program (NSQIP) and Commission on Cancer (CoC) program. This position is responsible for leading, facilitating, and administratively supporting the activities, goals, and initiatives of the NSQIP and CoC programs. Provides key support and program management functions to stakeholders. Participates as a team member in a wide range of quality improvement/patient safety activities; ensures the provision of administrative support, program planning and improvement needs of NSQIP and CoC programs. This role will assist with the identification, development and maintenance of program metrics related to the standards set by internal leaders and ACoS.

This position requires familiarity in surgery and oncology practices and procedures, analytical skills; demonstrable experience in documenting business processes and requirements, regulatory environment, work planning, and understanding of program lifecycle management. This position offers a hybrid work arrangement with the expectation to come into the office one day per week. This position will be based in Rockville, MD. Applicants must be local or willing to relocate to the Washington D.C., Maryland, or Virginia area.

Responsibilities:

• Communicate with all programs’ participants, and internal and external stakeholders in an effective and collaborative manner
• Resource in identifying and developing study populations and collecting, recording and compiling data for research studies and manuscript preparation
  • Assists in development of outcomes & process measures, including technical specifications, to enable population measurement, guideline implementation, & evaluation
  • Expert in the development of registries/databases, including base definition, structure, documentation, long-range requirements, operational guidelines, and protection
• Participate in recruiting, performance management of staff and manage mentoring/training as needed
• Demonstrated effectiveness in working in a multi-disciplinary team setting, collaborating, and customer satisfaction
• Utilize strong communication, organization, and prioritization skills to implement and execute multiple successful tasks at one time
• Facilitate status meetings and create timely, accurate program status reports to all stakeholders
• Uses collaborative problem-solving skills to resolve stakeholders concerns/needs and drives adherence to agreed-upon timelines, metrics, and action items
• Ability to work independently to ensure accreditation surveys readiness and scope
• Showcases aptitude in learning new technologies in electronic health records, web-based applications and software applications
• Leads in the preparation and review of information for multiple programs/studies to the Institution Review Board (IRB)
  • Manages continuing review process with research team and any needed reports to the IRB
  • Coordinates the monitoring of IRB documentation which includes but is not limited to informed consents
• Travel may be required at certain times

Qualifications:

• MHA/MPH preferable; consideration will be given to an appropriate combination of training and experience
• Bachelor’s Degree in public health, hospital/healthcare administration or a related degree required
• Ability to interact effectively with a variety of people at a variety of levels including physicians and physician leaders
• Excellent decision-making and leadership capabilities
• Excellent internal/external communication skills
• Advanced organizational and time management skills
• Ability to manage multiple programs and competing priorities
• Ability to work independently as well as leading program teams
• Comfortable with adapting to rapidly changing circumstances
• Reacts to program adjustments and alterations promptly and efficiently
• Experience with PC‐based applications and clinical information systems
• Advanced knowledge of MS Office
• Has excellent verbal and written communication skills
• Adept at conducting research into program-related issues and products.
• Must be able to learn, understand, and apply new technologies

Competitive Benefits:

• Competitive compensation package
• 100% employer-funded medical and dental insurance premiums for employees and families
• Great work/life balance
• Generous paid time off, including vacation, holidays, and sick leave
• Maternity and parental leave
• Pension plan, and 401(k) retirement plan with employer contributions
• Life insurance, and short-term disability and long-term disability coverage
• Education reimbursement
• Wellness programs and resources to help you maintain a healthy lifestyle
• Employee Assistance Program

Equity, Inclusion, and Diversity:

At MAPMG, equity, inclusion, and diversity are at the core of our organizational culture. MAPMG is proud to be an equal opportunity employer and is committed to providing equal opportunity for all employees and applicants. We continuously work to identify and mitigate healthcare inequities, and that starts with providing an inclusive, supportive environment for our employees. We encourage applicants of any race, color, religion, sex, sexual orientation, gender identity, or national origin who value diversity and will commit to practicing culturally competent healthcare to apply.

External hires must pass a background check and drug screening.

We are proud to be an equal opportunity/affirmative action employer.

We value our diversity and E/O/E M/F/D/V.