Service Technician

Title: Service Technician Department: Service
Reports to: Service Manager
FLSA status: Non-exempt

$20-$30 per hour based on skills and experience

Expectations for all employees
Supports the organization's mission, vision, and values by exhibiting the following behaviors: excellence and competence, collaboration, innovation, respect of co-workers, customers, and vendors, accountability and ownership.

Job Summary: This position is responsible for going out to customer job sites to troubleshoot, diagnosing, and repair the commercial kitchen equipment, refrigeration equipment, and/or HVAC equipment. Communication to the customer regarding services performed is essential.

Minimum Qualifications:
? High school Diploma or GED
? Refrigeration technicians must be EPA certified
? Must have a valid driver's license and be insurable by our auto insurance
? Must be able to pass a pre-employment drug screen
? Familiarity with commercial kitchen equipment, and/or refrigeration and HVAC equipment and service terminology
? Ability to work independently or as a team player
? The ability to work with customers, co-workers, and factory personnel in a courteous and tactful manner to resolve problems
? The ability to concentrate, handle pressure, meet deadlines and pay attention to detail
? Good organizational skills. Motivated, outgoing, self-starter. Able to follow through on duties and assignments with minimal supervision.

Typical Physical Demands: This job requires prolonged sitting, standing, bending, twisting, squatting, stooping, kneeling, and reaching overhead. This position requires lifting up to 75 pounds, requires manual dexterity sufficient to utilize many different hand tools, and requires normal range of hearing and vision. Often climbing ladders is a necessity, and going up on rooftops. Must be able to work beneath equipment and in close quarters. Must be able to drive a full size van.

Working Environment: Works in the field in restaurants, schools, or hospitals, or in the shop. Have to work inside and outside during extreme heat and cold. Scheduled periodically to work overtime or weekend shifts.