What are the responsibilities and job description for the Executive & Office Support Manager position at Midco?
JOB PURPOSE:
The Executive and Office Support Manager is responsible for ensuring a smooth, efficient and appropriate flow of information, schedules and tasks for the office. This role will support leadership in a broad administrative capacity and perform administrative services for members of the leadership team, including their functional teams. This position will carry out multiple duties including but not limited to calendaring, travel arrangements, meeting/event planning, expense reports, copy and scan documents, conference registration and a variety of additional tasks. This individual must be able to exercise sound judgment, possess good communication and prioritization skills, and maintain a balance among multiple priorities.
KEY FUNCTIONS:
ADDITIONAL FUNCTIONS AND RESPONSIBILITIES:
EXPERIENCE AND EDUCATION:
ABOUT MIDCO:
Midco:
Ready to work at Midco? We thought so. Here are a few more reasons why Midco is one of the best places to work:
VisitMidco.com/Careersto learn about employment opportunities and apply today.
Midco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, protected Veteran status, age, marital status, status with regard to public assistance, familial status, membership or activity in a local commission, or any other characteristic protected by law. To view our full EEO and federal contractor supplemental posters, please refer to?Midco.com/FederalPosters.
The Executive and Office Support Manager is responsible for ensuring a smooth, efficient and appropriate flow of information, schedules and tasks for the office. This role will support leadership in a broad administrative capacity and perform administrative services for members of the leadership team, including their functional teams. This position will carry out multiple duties including but not limited to calendaring, travel arrangements, meeting/event planning, expense reports, copy and scan documents, conference registration and a variety of additional tasks. This individual must be able to exercise sound judgment, possess good communication and prioritization skills, and maintain a balance among multiple priorities.
KEY FUNCTIONS:
- Act as office manager to coordinate office needs and manage office equipment, mail and outside vendors; work with building management for service requests (i.e., access cards, cleaning, maintenance needs, etc.); maintain office supplies and oversee office facility.
- Complete a broad variety of administrative tasks for members of the executive team and other leaders including but not limited to managing appointment calendars; completing expense reports; composing and preparing correspondence that is sometimes confidential; arranging travel, itineraries and agendas; event/meeting planning support, and compiling documents for travel-related meetings. Work requires some analysis and use of initiative and independent judgment.
- Serve as first point of contact for individuals visiting Midco’s Edina office in person and function as the primary contact for incoming calls.
- Process incoming and outgoing USPS mail, and UPS and FedEx packages.
- Responsible for office petty cash; deposit checks via mobile phone; process invoices for payment.
- Manage tickets and parking passes for various sports and entertainment venues.
- Complete other duties and miscellaneous projects and initiatives as assigned.
- Considered subject matter expert within discipline. Conducts complex work critical to the organization. Works without supervision with latitude for independent judgment. Assists less experienced peers and team members.
- Communicate effectively and professionally in all forms of communication with internal and external customers.
- Follow and serve as a role model in displaying Midco’s Core Values and Leadership Success Drivers.
- Adhere to Midco’s privacy guidelines to ensure each customer’s privacy.
- Maintain regular attendance as required by your position. This is an “in-office” position.
ADDITIONAL FUNCTIONS AND RESPONSIBILITIES:
- Effectively communicate with other departments to handle escalating issues in a timely manner.
- Support the mission, vision and values of Midco.
- Collaborate effectively with internal and external customers to ensure exceptional service.
- Demonstrate courage by tackling tough issues while acknowledging own limitations without compromising integrity.
- Remove obstacles for team members. Encourage creative solutions.
- Apply personal ethics, honesty, initiative, flexibility, responsibility and confidentiality in all areas of responsibility.
- Communicate clear expectations that set a high bar while holding team members accountable to reach these goals.
- Demonstrate business acumen by using data to drive decisions and actions.
- Model flexibility, resiliency and change management skills by staying self-aware, constantly learning, and
- finding ways to cut through ambiguous problems.
- Identify root causes of problems and implement solutions while keeping a holistic and long-term perspective in mind.
- Actively follow Midco policies and procedures.
- Perform other duties as assigned.
EXPERIENCE AND EDUCATION:
- Bachelor’s Degree preferred or equivalent work experience.
- 2-5 years of executive assistant support, event planning and/or office manager/supervisor experience or equivalent combined desired.
- Ability to think proactively to maximize opportunities to promote the work of the organization.
- Advanced Microsoft Word, Excel, PowerPoint, Outlook, and web/video conferencing skills required.
ABOUT MIDCO:
Midco:
- Is the leading provider of reliable, high-speed internet via fiber and fixed wireless technology, serving 460,000 homes and businesses in 400 communities across theMidwest.
- Provides exceptional customer experience and a superior network, while being a force for good in the communities we serve.
- Delivers TV services including Midco Sports (a regional sports network), phone, data center and advertising services, plus wholesale networking solutions.
Ready to work at Midco? We thought so. Here are a few more reasons why Midco is one of the best places to work:
- Free Midco internet & TV
- Great opportunities to get involved in volunteerism
- Generous 401(k) match and paid time away from work programs
- And many more
VisitMidco.com/Careersto learn about employment opportunities and apply today.
Midco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, protected Veteran status, age, marital status, status with regard to public assistance, familial status, membership or activity in a local commission, or any other characteristic protected by law. To view our full EEO and federal contractor supplemental posters, please refer to?Midco.com/FederalPosters.
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