Data Analyst

Middle Georgia State University (MGA), a multi-campus, baccalaureate and graduate degree granting public institution, is the most affordable public state university in Georgia. MGA has five campuses-Macon, Cochran, Dublin, Eastman, and Warner Robins, all located in central Georgia-and global outreach through its fully-online campus. Its enrollment of 8,000 students is largely comprised of students from most of Georgia's 159 counties. The University has six academic schools, including Georgia's flagship aviation university, that support its mission to educate and graduate inspired, lifelong learners whose scholarship and careers enhance the state.

This Data Analyst position reports primarily to the Director of Institutional Research at Middle Georgia State University (MGA) and secondarily to the Head of Data Science & Learning Analytics at eCampus, a Unit of the University System of Georgia (USG). This position splits the workload and accountability evenly between MGA and eCampus in the following structure:

• Working with MGA to support the analytical needs, clean, and organize data into databases, evaluate key performance metrics, and analyze trends. Perform ad hoc analyses to discover actionable information in support of strategic decision making. This includes developing reports, visualizations, dashboards, and data applications used to drive decision making and improve institutional outcomes at MGA.
• Working with USG eCampus and affiliated USG partners to support the analytical needs, clean, and organize data into databases, evaluate key performance metrics, and analyze trends. Perform ad hoc analyses to discover actionable information in support of strategic decision making. This includes developing reports, visualizations, dashboards, and data applications used to drive decision making and improve innovation in eCampus and affiliated USG partners.

MGA: Data Reporting and Analysis (10%) -
Respond to data and information reporting needs of the University's schools, departments, and senior administrators.
Respond to internal and external requests for research and data analysis needs, including but not limited to grant requests, data fulfillment requests, and open records requests.
Ensure data complies with established institutional research standards and protocols.
Serve as a resource to provide data-related technical and analytical support to various stakeholders in the University community.

MGA: Compliance and Governance (10%) -
Assist in data governance management as it relates to the data element dictionary, system access requests, and other projects related to institutional research.
Facilitate completion of IPEDS, US News, and other required external survey reporting.
Assist in ensuring institutional compliance under regulatory agencies (accreditation, federal, state).

MGA: Institutional Reporting and Assessment (10%) -
Assist with the researching and producing of institutional reports, including the MGA Fact Book, Common Data Set, and others as needed.
Integrate and interpret academic data used to support the assessment and program review process for academic programs, support units, and administrative units.

MGA: Project Management and Communication (10%) -
Conduct multiple short- and long-term OIRDS projects, meet deadlines, and work with minimal supervision as an integral member of the OIRDS team.
Provide meaningful communication of data in a variety of formats to university employees.
Attending and functioning as a positive contributor at check-in and team meetings.

MGA: Interpersonal Relations and Stakeholder Engagement (5%) -
Contribute to a healthy, productive work environment through maintaining transparent communication, upholding respectful behavior, and being on time consistently for all events and meetings.
Develop and maintain effective working relationships with all stakeholders.

MGA: General Duties (5%) -
Other duties as assigned.

University System of Georgia eCampus (50%) -
Direct support to USG eCampus-related programs and partners in taking raw data and interpreting it to form meaningful conclusions and develop insights based on analysis. Develop spreadsheets, reports, and dashboards to deliver analytical insights to stakeholders. Anticipated software/tool usage includes Microsoft Excel, SQL, Tableau, and Smartsheet.
Compile and maintain comprehensive documentation of analytics strategy, terms, and processes.
Report and present outcomes to eCampus and USG affiliates, which may require occasional instate travel
Attend eCampus Data Science meetings, eCampus meetings, and other duties as assigned. Many meetings are held virtually, but occasional instate travel may be warranted

Educational Requirements
Bachelor's degree in a related field.

Required Experience
Sufficient experience (1-2 Years) to understand the basic principles relevant to the major duties of the position.

Preferred Educational Qualifications
Master's degree in a related field

Preferred Experience
Experience and education in the social sciences or education
2 years of demonstrated experience in data analytics

Required

Strategic and analytical thinking skills with ability to solve problems
Excellent documentation skills
High level of experience in Microsoft Excel
Highly organized with exceptional attention to detail
Knowledge of programming in SQL
Demonstrated experience in building business intelligence applications with Power BI/Tableau
Self-motivated with the ability to learn new concepts
Excellent communication skills, both verbal and written
Strong customer service skills
Ability to work independently in a fast paced loosely structured environment with competing demand
Knowledge of institutional research principles and practices
Knowledge of current trends and solutions especially related to data reporting and business intelligence
Knowledge of FERPA and student confidentiality requirements.
Knowledge of data security best practices and data governance procedures

Preferred

Specific knowledge of Middle Georgia State University and University System of Georgia (USG)
Specific knowledge of Southern Association of Colleges and Schools (SACS)
Working knowledge of Banner or an ability and willingness to learn
Microsoft Certified: Power BI Data Analyst Associate or higher
Tableau Desktop Specialist or Tableau Data Analyst Certification
Demonstrated experience with PowerQuery
Experience in using SPSS or other comparable statistical analysis program for reporting and decision support
Experience using R or Python for data engineering or data analytics
Working knowledge of Smartsheet

The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653.

Middle Georgia State University is committed to four core values in what we do and represent: CORE VALUES: Stewardship - Engagement - Adaptability - Learning

Middle Georgia State University is an equal employment, equal access, and equal educational opportunity. It is the policy of the Middle Georgia State University to recruit, hire, train, promote and educate persons without regard to race, color, national or ethnic origin, age, disability, gender, religion, sexual orientation, gender identity or veteran status as required by applicable state and federal laws (including Title VI, Title VII, Title IX, Sections 503, and 504, ADEA, ADA, E.O. 11246, and Rev. Proc. 75-50).

For questions or more detailed information regarding this policy, please contact the Middle Georgia State University Office of Human Resources at 478.471.2010. Individuals requiring disability related accommodations for participation in any event or to obtain print materials in an alternative format, please contact Human Resources.

This is a full-time, 12-month, exempt (salaried) staff position and includes a comprehensive benefits package. Benefits include:

• Health insurance
• Dental
• Vision
• Flexible Spending Account (FSA)
• Health Savings Account (HSA)
• Life Insurance
• Sick Leave
• Vacation Leave
• Parental Leave
• Retirement
• Employee discounts
• Tuition reimbursement

Employment offer is contingent upon completing a background investigation including a criminal background check demonstrating your employment eligibility with MGA, as determined by MGA in its sole discretion, confirmation of the credentials and employment history reflected in your application material and, if applicable, a satisfactory credit check.