What are the responsibilities and job description for the Support Specialist position at Midland Division?
Love God. Love People. Serve.
At The Salvation Army, we are dedicated to doing the most good. We are...
Passionate
Our faith gives us a motivation that goes beyond simply doing good. We have a passion for Doing The Most Good for body, soul and spirit.
Compassionate
Caring for the poor. Feeding the hungry. Sheltering the homeless. Befriending the friendless.
Uplifting
The Salvation Army is a beacon of hope, a safe harbor. Our founder envisioned those in need saying, "If I could only get to The Salvation Army, they will do something for me."
Brave
We go into places others prefer to avoid: impoverished neighborhoods, jails/prisons, hospitals and nursing homes, gatherings of people combating addiction and the immediate scene of disasters.
Trustworthy
To those who want to positively affect their world, The Salvation Army is the charity that maximizes their contributions by using 88 cents of every dollar donated to provide direct services.
Our Mission
The Salvation Army is a Christian movement dedicated to sharing the love of Jesus.
We share the love of Jesus by:
- Caring for people
- Creating faith pathways
- Building healthy communities
- Working for justice
Our Values
The following values are central to the operation of The Salvation Army:
- Integrity – Being honest and accountable in all we do
- Compassion – Hearing and responding to pain with love
- Respect – Affirming the worth and capacity of all people
- Diversity – Embracing difference as a gift
- Collaboration – Creating partnerships in mission
We see each person as having inherent value with rights and responsibilities. Therefore, we seek to invest in the potential of all people, treating them with respect, valuing them as equals and working with them to restore their sense of self-worth, in a culturally sensitive manner. We respectfully work alongside communities and other stakeholders to improve social, economic, health, and spiritual needs.
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Together, we can make a difference.
Purpose:
Maintain a safe and orderly recovery environment for clients, staff, visitors and guests.
Summary:
Observe people, places, events, and report or correct situations detrimental to the status quo.
Primary Duties and Responsibilities:
- Present a positive, courteous, professional role model at all times
- Provide for the safety, comfort, and security of clients by maintaining order and discipline through the enforcement of all house rules
- Regularly perform urine screens, client room and property searches, and document findings in SAM
- Document all client behavioral issues and concerns in SAM for therapist review
- Give oversight to clients regarding their assigned chores and duties
- Investigate all serious occurrences/issues that take place during the shift and immediately report to Supervisor and Therapist
- Assist in intake process through searching, laundering and inventorying personal property
- Supervise and direct clients during fire, bomb threats, and tornado drills and events
- Oversee clients during meal times and smoke breaks
- Accompany and supervise clients during outside and specified inside activities
- Maintain client sign out sheet ensuring that individuals are signing on and off the property
- Report in writing on maintenance work order forms all things requiring repair
- Clean beds of clients after discharge
- Participate in all face-to-face and electronic staff development sessions as required
Qualifications:
- Ability to assess, defuse and bring resolution to abnormal situations
- Experience with substance abuse or mental health population preferred
- TB Test and police clearance
- Authorization to work in the United States
- Working knowledge of HIPAA
Education/Experience:
- High School Diploma or equivalent
Computer Skills:
- Ability to use a computer keyboard
- Proficiency with Microsoft Office Applications, Internet, and E-mail
- Experience using electronic medical records preferred