What are the responsibilities and job description for the Independent Living Officer (Casual) position at Midland Heart?
We’ve got an exciting opportunity for an Independent Living Officer to join our team based at Rolfe House.
You’ll work as part of a friendly and highly professional team with responsibility for providing the very best housing-related support to customers; working directly with and signposting them to third-party agencies who can support them to develop the skills they’ll need to successfully maintain independent living, sustain a tenancy effectively and make sound decisions in relation to education and employment. You’ll develop and put in place independent living plans for our customers, supporting them to engage in meaningful activities and equipping them with necessary skills to take forward into independent living.
Our ideal candidate will have:
Demonstrable experience of providing housing related support to customers in order to achieve positive outcomes.
Resilliance and the ability to deal with challenging situations such as anti-social behaviour.
Knowledge of the welfare benefits system and issues relating to homelessness.
The ability to work with others in a fair and assertive manner, using your excellent communication skills, with a solution focussed outlook.
Who are Midland Heart? We’re a large and ambitious housing organisation providing more people an affordable place to call home. We welcome people from every walk of life, at every stage of their career. We expect a lot from our people but in return, you can be assured of a great place to work, where you’ll be well rewarded and where great people are able to succeed. Whether you want to build your career with us, or use your experience to move on, we’re here to develop your potential.
Interested? Click on "Candidate Information" below for a full Role Profile. Applying is easy - simply register on our candidate portal, uploading a CV which show us that you have the experience needed to make a success of the role.
Please be advised that suitable candidates may be invited to participate in an assessment for the role shortly after apply. We reserve to right to close recruitment activity, should an appointment be made prior to the advertised date.
We’re proud to be a Disability Confident Employer. Please feel free to contact us if you would like to discuss any adjustments you might need in order to be successful in this role.