Donor Designation Coordinator

Description

Responsible for collaboration and coordination of donor designation programs, including maintaining relationships with license, treasury and departments of revenue, on-going registry education to the Division of Motor Vehicles (DMV) staff and increasing donation awareness in the community.

ESSENTIAL JOB FUNCTIONS

DMV

1. Develops and maintains relationships with license, treasury and Department of Revenue office management and leadership.
2. Responsible for providing education on state donor registries to DSA-wide DMV offices.
3. Collaborates with designated leadership team members on donor registries development for monthly and quarterly reporting of data, or as requested or required by regulatory agencies.
4. In partnership with MTN leaders, State Team Leaders, and state motor vehicle personnel, implements nationally recognized best practices to enhance the ease and likelihood that Kansans and Missourians register as donors.
5. Maintains a donor designation training program for frontline DMV staff.
6. Maintains a DMV staff recognition program to highlight high functioning DMV branch offices and personnel.
7. Develops and delivers quarterly DMV email updates to include office performance.
8. Develops and delivers original content regarding DMVs for MTN’s quarterly newsletter, Donation Connection.
9. Provides organ, eye and tissue donation educational materials as needed for the general public.
10. Represents MTN by participating on identified state teams such as Donate Life Kansas and engages in DL Kansas Facebook oversight and participation.
11. Maintains knowledge of federal and state laws/ regulations related to the donation process.
12. Maintains in-depth knowledge of organ and tissue donation process including DCD and brain death and donor criteria.

Community Engagement

1. Coordinates donor designation opportunities with the MTN DSA including DMVs, colleges and universities and other public or community events to meet organizational strategies and goals.
2. Promotes and supports public awareness campaigns throughout the DSA, including MTN special events and activities determined by leadership to achieve goals.
3. In collaboration with CE/PR team, develops ideas to develop unique plans/strategies for public relations and promotion of the registries across MTN service area.
4. Facilitates effective communication through strong written and verbal communication skills, demonstrating the ability to consider various perspectives and achieve purpose and goals.
5. Demonstrated skill in developing and delivering presentations to large groups with ease and confidence.
6. Assists in coordination and execution of national campaigns through workplace and community partnerships including but not limited to National Donate Life Month, National Multiethnic Donor Awareness Month, National DMV Appreciation Month, DEIB awareness activities and other activities as determined.

Qualifications

QUALIFICATIONS AND PHYSICAL DEMANDS

1. Undergraduate degree in marketing, communications or equivalent course of study required.
2. 3-5 years experience in a professional position, preferably in a medical environment or a combination of experience and education providing equivalent knowledge required.
3. Ability to work a minimum of 40 hours per week. May be required to work for extended periods of time with few breaks.
4. Ability to travel 30-40 percent of the time within the DSA.
5. Detail oriented, organized, excellent tracking/reporting skills, effective written and verbal communication.
6. Microsoft Office proficiency required.
7. Must maintain a valid driver’s license in accordance with MTN motor vehicle policy. Must have reliable personal automobile transportation to be used with company reimbursement using IRS guidelines. Must be able to travel within the service area by ground or air.
8. Ability to lift 50 pounds and transfer short distances.
9. Possess manual dexterity sufficient to operate telephones, computers and office equipment.
10. Ability to speak and communicate clearly in order to accurately convey information in person or by phone.
11. Ability to hear at normal audio levels of speaking whether in person or over the phone.
12. Vision correctable to 20/40.
13. OSHA Category III No exposure to bloodborne pathogens while performing assigned job duties.
14. Home internet and wireless phone access may be required.

MTN BEHAVIORAL COMPETENCIES

Respect: Builds a positive and supportive foundation inviting open, honest, and clear communication. Fosters a sensitive, supportive, and trustworthy environment, which promotes active listening and strengthens rapport throughout all interactions. Cultivates teamwork through acceptance and inclusion by valuing differences and empowering strengths.

Excellence: Demonstrates excellence by going above and beyond, while maintaining compassion and humility in all interactions. Demonstrates a high rate of achievement and success for the organization through proactive objectives centered on the overall mission and vision. Consistently models a positive attitude, a willingness to help others, and a dedication to improvement. Takes full responsibility for their role and challenges themselves to find workable solutions.

Accountability: Demonstrates the highest ethical standards, by honoring commitments to each other and professional partners. Executes all interactions through honesty and transparency. Demonstrates responsibility and integrity through ownership of the mission. Utilizes resources appropriately.

Leadership: Empowers, mentors and encourages all staff, while displaying a high-level of professionalism. Demonstrates ability to cultivate teams and relationships through open lines of communication, honesty and respect. Handles challenges with compassion by developing trust through respectful feedback and support. Acts as a resource by providing the tools, which enable others to reach their highest potential.

It is the policy of Midwest Transplant Network (MTN) to provide equal opportunity in employment to all employees and applicants for employment. No person will be discriminated against in employment because of race, color, religion, sex (including pregnancy), sexual orientation, gender identity, gender expression, ethnic origin, age, genetic information, disability, protected veteran status, arrest record, or any characteristic protected by applicable federal, state or local laws. In addition, the organization complies with applicable state and local laws governing non-discrimination in employment in every location in which the organization has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, training, employee activities and general treatment during employment

MTN is committed tocomplying with state and federal disability laws and makes reasonable accommodations when requested by a qualified applicant or employee with a disability to enable the applicant or employee to be considered for the position he or she desires, to perform the essential functions of the position in question, or to enjoy equal benefits and privileges of employment as are enjoyed by other similarly situated employees without disabilities, unless the accommodation would impose an undue hardship on the operation of MTN’s mission.