Senior Commercial Loan Platform Administrator

Overview

At MidWestOne, our people are number one in everything we do. We are a community bank with a culture based on integrity and customer care. The people on our team are the foundation of our success. If you're ready to work for an organization that values you, develops your talents and helps you grow personally and professionally, then look no further.

This is a leadership role which serves to work with credit administration, commercial banking, loan operations and IT to define, prioritize and execute the commercial loan origination system roadmap. This position leads the ongoing administration of the commercial loan platform to ensure that various teams/users are maximizing efficiencies and capitalizing on the features and benefits of the commercial loan platform. Responsible for administering all tasks, such as templates, workflows, reporting and troubleshooting.  Leads all system training for the credit and lending staff and monitors loan policies and processes. 

Responsibilities

• Accountable for implementing, managing and maintaining the commercial loan origination system and introducing best practices.
• Monitors, diagnoses, and resolves software systems issues. Works with software vendor for assistance when needed.
• Provides guidance to staff regarding loan workflows, information needed for completion of loan presentations, loan system software troubleshooting, and general questions on MWO loan policy.
• In coordination with Learning & Development, develops training content in various formats, including but not limited to, online (formal eLearning, videos, etc.) instructor-led courses (in-person or virtual), performance support resources (job aides), and reference guides:
  • Leads new user and ongoing training sessions for employees.
• Serves as a resource for change enablement by embracing change and championing new ideas/opportunities, demonstrating knowledge expertise and training and performance support needs.
• Develops and maintains processes, features, and functionality to continuously improve data quality, process integrity and productivity with the assistance of the end users.
• Partners with commercial banking and credit administration teams, and other business users to identify opportunities for improved business results.
• Monitors user adoption and responds as needed to improve adoption rates through additional training, communication, system modification or other resources.
• Partners with business users to identify management reporting needs; designs and maintains necessary reports, dashboards, and associated documentation.
• Works on special projects and assignments.
• Performs other duties as assigned.

The Perks!

• Competitive base compensation with additional performance-based incentives (incentives vary depending on role)
• Career development and continuous learning opportunities
• Paid Time Off, Paid Holidays, Parental/Grandparent Leave, and more
• 100% vested 401(k) Retirement Plan with company match
• Medical, Dental, and Vision insurance
• Flex spending plan & Health savings accounts with employer contribution
• Student Loan Debt Reduction Program & Tuition Assistance Plan
• Employee Stock Ownership Plan
• Employer provided group life insurance with option to purchase additional life insurance for you and your family members
• Employer provided long term and short term disability insurance
• Additional Insurance options to meet your personal needs: Critical Illness and Accident insurance
• Wellness Program
• Free banking services and other financial services discounts
• Take Your Dog to Work Day in June
• Employee Rally Day- a day of celebration and recognition!

Qualifications

Bachelor’s degree with other specific professional or technical certifications in related field.

In addition to education in the field of business or related field, prefer 2 years of experience in a system administration related role and/or training in a lending, credit analyst, or regulatory role; or an equivalent combination of education, training, and experience.  Ability to acquire specific platform administrator credentials or certifications necessary to perform in this position, required.  Banking or financial experience is preferred.

We RISE by lifting others. RISE stands for Retention, Innovation, Support, and Empowerment. Through RISE we aspire to create and sustain a culture of diversity, inclusion and belonging at work and in our communities. Our commitment to RISE is reflected in our operating principles, people and culture. We pledge to continuously learn, so we can understand and support the differences of individuals, embrace each other's strengths, and provide opportunities for all of us to work toward and achieve our full potential.

Now that you know more about us and the position, next step is for you apply so we can learn about you!