Dispatcher

You’re the best and you want to join a team that appreciates you, where you can create your own opportunities.

Who We Are

Mighty Plumbing & Heating is the go to resource for residential plumbing, heating, a/c, and electrical services in the Denver Metro and surrounding areas. Family owned and operated and with over 20 years of experience, our team provides an unparalleled customer experience through exceptional customer service, affordability and results.

As a company, we are looking for an individual that is driven, puts the customer and team first, and has a desire to learn and grow with the company.

What We Do

We are a team of home service experts who go the extra mile to ensure peak performance for your home’s plumbing, heating and air conditioning and electrical systems.

The Big Task

You will evaluate customer calls and match the right technician to every job.

Key Sub Tasks

• Learn the business and learn how to prioritize the most urgent customer calls.
• Ensure a quality customer experience by relaying detailed and accurate information to the technicians in the field.
• Record and report the service calls.
• Participate in training so that you grow and develop as a professional.
• Update customers throughout the day on the technician’s progress.

Desired Skills and Experience

• Excellent customer service, organization, and communication skills
• 2 years of experience as a Dispatcher and/or industry experience
• Strong work ethic and self-motivated
• Service Titan experience

If you can achieve the above and you find it fun and challenging - you have just the right amount.

What We Offer

• Our top performers are among the highest paid in Brighton.
• Full benefits available including 401(k) plan.
• New technology, including iPhone, iPad & access to integrated software
• Opportunities for continued growth and learning through compensated training.
• A family. This is last on the list because it’s most important. We care about our team, and expect you to bring that same caring when you join. We do a lot more than just work together. You’ll come to love our company outings, and you’ll build life-long friendships at Mighty Plumbing and Heating.

If you want to be part of something bigger than just a job – make this career move and find exactly what you’re looking for. You will work in a place where you will be appreciated by your team and customers, and where your work has a direct effect on the success of the company. If this sounds like you, spend a little time learning about Mighty Plumbing and Heating by visiting www.MightyPH.com

Equal Opportunity Employer

We look forward to hearing from you!

Job Type: Full-time

Pay: $18.00 - $25.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Vision insurance

Schedule:

• 10 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Monday to Friday
• Morning shift
• Overtime
• Rotating weekends
• Weekends as needed

Ability to commute/relocate:

• Brighton, CO 80601: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Dispatching: 1 year (Required)

Work Location: In person

Salary : $18 - $25