What are the responsibilities and job description for the Host position at Mikiya Wagyu Shabu House?
Responsibilities:
- Greet and welcome guests as they arrive at the restaurant
- Escort guests to their tables and provide them with menus
- Answer phone calls and assist with reservations or inquiries
- Manage the waitlist and notify guests when their table is ready
- Maintain a clean and organized host/host station
- Collaborate with servers and kitchen staff to ensure smooth operations
- Provide excellent customer service and address any guest concerns or requests
Experience:
- Previous experience in food service or customer service is preferred
- Knowledge of guest relations and hospitality practices
- Familiarity with restaurant operations and procedures
- Strong communication skills, both verbal and written
- Ability to handle high-pressure situations with professionalism and grace
- Proficiency in using POS systems, such as Aloha POS, is a plus
Join our team as a Host/Host and be part of creating a memorable dining experience for our guests. As a key member of our front-of-house team, you will play a crucial role in ensuring that our guests feel welcomed and attended to from the moment they step through our doors.
We offer competitive pay rates, flexible scheduling options, and opportunities for growth within our organization. If you have a passion for providing exceptional customer service, enjoy working in a fast-paced environment, and thrive in a team-oriented setting, we would love to hear from you.
To apply, please submit your resume highlighting your relevant experience in the food service or customer service industry. We look forward to reviewing your application and potentially welcoming you to our team of dedicated professionals.
Job Type: Part-time
Pay: $18.00 - $26.00 per hour
Expected hours: 15 – 30 per week
Benefits:
- Employee discount
Shift:
- Day shift
- Night shift
Weekly day range:
- Every weekend
- Monday to Friday
Work Location: In person