Inside Sales Representative - Firehouse

Job Title: Inside Sales Representative

Location: Rowlett, TX

Reports to: Victoria Rowen

When you join Firehouse, you will be a part of a fast-growing organization that values having a healthy, balanced home and work life, faith in something greater than yourself, and an attitude of excellence. We are searching for an energetic, ambitious individual with great communication and multitasking skills to join our Inside Sales team. If you like working with high-performing, driven, passionate people in a supportive environment, then Firehouse is the place for you!

Responsibilities:

• Receive inbound calls, make outbound calls, and set appointments for Roofing Advisors
• Be knowledgeable about all company products and services (we will train you)
• Overcome objections and answer customer concerns and questions
• Strive to reach company and personal metrics
• Work effectively with a team
• Possess strong character and values

Qualifications:

• 18 years of age
• Preferred: Knowledge of Outlook, SuccessWare, ADP, MS Office Suite, and iOS devices
• Preferred: Some level of sales/customer service experience preferred
• Ability to pass a drug screen and background check
• Must be able to comply with Company attendance standards as described in established guidelines
• Must meet confidentiality expectations as to confidential, proprietary, and sensitive Company information
• Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines

Work Behavior:

• Ability to perform work duties from limited space workstation/desk/office area for extended periods of time
• Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job
• Must be able to sit and perform repetitive tasks using wrists, fingers, and hand movements for extended periods of time
• Must be able to communicate effectively, problem solve, critically think, and multitask
• Must be able to speak to customers over the phone for extended periods of time

Working Conditions:

• Typical working hours range between 40/hr work weeks
• Rotating weekend shifts

Benefits:

• Health, Dental, and Vision Insurance
• PTO
• Holiday Pay