What are the responsibilities and job description for the Team Leader position at Milk & Cookies?
Awesome & Popular Dessert Store in Fullerton
We are looking for energetic, friendly, and hard working crew members for our store.
Hiring Full-Time, Part-Time, and managerial positions
Responsibilities and Requirements:
-Must have excellent customer service
-Ability to resolve customer complaints
-Executes systems and procedures with 100% integrity and completeness
-Completes daily paperwork
-Maintains a positive, can-do attitude with the team and reserves critiques and concerns for conversations with leadership
-Must be an excellent communicator and be available and approachable for conversations with team members or team leaders
-Must have exceptional problem-solving skills, work ethic, and ability to handle stress
-Must have the ability to learn quickly
-Proactively stocks supplies and manages inventory
-Must be punctual and demonstrate outstanding attendance
-Must maintain composure during high-volume rushes as a positive example for the team
-Must be self-motivated and willing to take initiative
Summary of Experience and Qualifications:
Customer service experience in a fast-paced, food service, restaurant, or retail environment.
Flexible availability, specifically on weekends and on holidays
Starting base pay $16hr tips ($5-8/hr average)
Job Types: Full-time, Part-time
Pay: $16.00 - $19.00 per hour
Benefits:
- Employee discount
- Health insurance
Experience level:
- 1 year
- Under 1 year
Restaurant type:
- Bakery
- Quick service & fast food restaurant
Shift:
- Day shift
- Evening shift
Weekly day range:
- Monday to Friday
- Weekend availability
Ability to commute/relocate:
- Fullerton, CA 92832: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
- How would you rate your customer service skills (1-10)?
Experience:
- Food industry: 1 year (Preferred)
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
Work Location: One location
Salary : $16 - $19