Team Leader

Awesome & Popular Dessert Store in Newport Beach!

Like free cookies and working next to the beach....

We are looking for energetic, friendly, and hard working crew members for our store.

Hiring Full-Time, Part-Time, and managerial positions

Responsibilities and Requirements:

-Must have excellent customer service

-Ability to resolve customer complaints

-Executes systems and procedures with 100% integrity and completeness

-Completes daily paperwork

-Maintains a positive, can-do attitude with the team and reserves critiques and concerns for conversations with leadership

-Must be an excellent communicator and be available and approachable for conversations with team members or team leaders

-Must have exceptional problem-solving skills, work ethic, and ability to handle stress

-Must have the ability to learn quickly

-Proactively stocks supplies and manages inventory

-Must be punctual and demonstrate outstanding attendance

-Must maintain composure during high-volume rushes as a positive example for the team

-Must be self-motivated and willing to take initiative

Summary of Experience and Qualifications:

Customer service experience in a fast-paced, food service, restaurant, or retail environment.
Flexible availability, specifically on weekends and on holidays

Starting base pay $16hr tips ($5-8/hr average)

Job Types: Full-time, Part-time

Pay: $16.00 - $19.00 per hour

Benefits:

• Employee discount
• Health insurance
• Paid training

Restaurant type:

• Bakery
• Coffee shop
• Fast casual restaurant
• Quick service & fast food restaurant

Shift:

• Day shift

Weekly day range:

• Weekends as needed

Ability to commute/relocate:

• Newport Beach, CA 92663: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• How would you rate your customer service skills (1-10)?

Experience:

• Food industry: 1 year (Preferred)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)

Work Location: In person

Salary : $16 - $19